Chris Harris Program Manager Microsoft Corporation 1/18/2019 3:54 PM SESSION CODE: MGT311 Microsoft System Center Operations Manager 2007 R2: Service Levels, Reports, Dashboards, Report Authoring, and More! Chris Harris Program Manager Microsoft Corporation © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Agenda Demos, Demos, Demos, Demos (and samples!) Overview 1/18/2019 3:54 PM Agenda Overview What’s new since R2? Report Authoring Scenarios Demos, Demos, Demos, Demos (and samples!) Questions and Answers © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Overview Data Warehouse and Reporting Near zero latency data available for reporting Data warehouse optimized for fast query access Indexed, Partitioned, Aggregated, Groomed Rich out of the box reporting View, Publish, Export, Schedule, Print, Favorites Data warehouse consolidation Multiple Management Group support Report/Data customization and extensibility Report Models, SQL View access, Visual Studio Support Get access to your data easily with minimal effort

Daniel Savage Senior Program Manager Microsoft 1/18/2019 3:54 PM What’s new since R2? Daniel Savage Senior Program Manager Microsoft demo © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Operational Data Reporting (ODR) Call to Action: Enable ODR and help us make MPs better YOU Deploy an MP YOU Tune the MP ODR Collects Feedback Microsoft Tunes the MP New MP Deployed to Catalog For more information: http://blogs.technet.com/momteam/archive/2010/03/15/help-us-help-you-operational-data-reporting.aspx

What’s New Recap MP’s now shipping with Filters SQL Exchange Windows Operations Manager MP Reports – blog link Data volume by Management Pack Data volume by Workflow Instance ODR (Operational Data Reporting) Alerts per day Instances

What we heard…… “I need to report on how often my servers were in maintenance mode” “Why does Visual Studio seem the only option for creating the reports I need?” “Can we use operations manager for capacity planning?” “Dashboard reports that show a lot of general info…..” “How do I make reports pretty….”

Reporting Lifecycle Forecast Reporting Virtualization Candidates Performance Reporting Operators Day to Day Outage Analysis Service Owners Weekly / Monthly Virtualization Candidates Infrastructure/ Server Owners Forecast Reporting IT Manager Monthly / Yearly

Authoring Resources Authoring Options, Walkthroughs, Sample Queries and Schema Reference: http://technet.microsoft.com/en-us/library/dd362600.aspx Samples, Guidance and New Updates http://blogs.technet.com/momteam/archive/tags/Reporting/default.aspx Reducing the cost of getting information to key stake holders

Performance Reporting – Easy as 1,2,3 “I need to produce a report that shows the processor, memory, logical disk performance for my 100 servers and I need to see the average performance over multiple time ranges.”

Performance Reporting – Easy as 1,2,3 1/18/2019 3:54 PM Performance Reporting – Easy as 1,2,3 demo © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Performance Reporting – Easy as 1,2,3 Recap Use service level objectives to target appropriate performance counters Group servers by OS to match performance rule targeting Server 2008 , Server 2003 to match MP rules Service Level dashboard becomes a self service portal for performance reporting

Outage Analysis “How do I build a report showing detailed information about how much time servers spent in maintenance mode and what happened during that time?”

demo Outage Analysis 1/18/2019 3:54 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Outage Analysis Recap Write your SQL query Create a new report in Report Builder Add a DataSource Create a new DataSet based on your SQL query Create a matrix to show the data Update the design and formatting Upload the report

Virtualization Candidates “My manager wants a report showing physical servers in the environment that are the most suitable candidates for virtualization over a period of time.”

Virtualization Candidates 1/18/2019 3:54 PM Virtualization Candidates demo © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Virtualization Candidates Recap Group servers by OS and properties # of Procs, Memory etc. Create rules around virtualization criteria Create SLOs to target performance rules with virtualization criteria Publish report to enable on-going evaluation

Forecasting Report “I desperately need a report I can show management that will justify my request to purchase new hardware. Specifically, I need to show which servers may need additional SAN storage in the next 6 months.”

demo Forecasting Report 1/18/2019 3:54 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Forecasting Report Recap SQL forecasting algorithms readily available http://www.sqlservercentral.com/articles/T-SQL/69334/ Create stored procedure to tie performance data to forecast Create report in Visual Studio from stored procedure Package in MP

Q&A

Call To Action and Resources Evaluate & Deploy Operations Manager 2007 R2 Hosted labs Download 180-day Evaluation Version http://www.microsoft.com/systemcenter/en/us/operations-manager/om-try-it.aspx#downloads Get Trained - Microsoft Courseware Learning Resources at http://technet.microsoft.com/en-us/systemcenter/om/bb499676.aspx Find certifications and training at http://bit.ly/bgpQl1 Get Involved in the Community Product Team Blog: http://blogs.technet.com/momteam Support Team Blog: http://blogs.technet.com/operationsmgr Twitter: Follow #mpreleases hashtag for updates on management packs Installing Operations Manager 2007 http://go.microsoft.com/?linkid=9652153 Operations Manager 2007 R2 - Introduction http://go.microsoft.com/?linkid=9674167 Operations Manager 2007 R2 - Advanced http://go.microsoft.com/?linkid=9674166 Management Pack Authoring – Introduction (ITPro) http://go.microsoft.com/?linkid=9674164 Management Pack Authoring – Advanced (ITPro) http://go.microsoft.com/?linkid=9674165 Monitoring Windows Server, SQL Server and Exchange http://go.microsoft.com/?linkid=9674163

Management Track Resources Tech Ed North America 2010 1/18/2019 3:54 PM Management Track Resources Don’t forget to visit the Management TLC area (Red Section) to see product demos and speak with experts about the System Center solutions You can also find the latest information about the System Center products at the following links System Center Site – http://www.microsoft.com/systemcenter/ System Center Community –http://www.microsoft.com/systemcenter/en/us/community.aspx TechNet Home Page – http://technet.microsoft.com/en-us/systemcenter/ TechNet Community – http://technet.microsoft.com/en-us/systemcenter/cc511266.aspx © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Resources Learning Required Slide www.microsoft.com/teched Tech Ed North America 2010 1/18/2019 3:54 PM Required Slide Resources Learning Sessions On-Demand & Community Microsoft Certification & Training Resources www.microsoft.com/teched www.microsoft.com/learning Resources for IT Professionals Resources for Developers http://microsoft.com/technet http://microsoft.com/msdn © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Complete an evaluation on CommNet and enter to win! Tech Ed North America 2010 1/18/2019 3:54 PM Required Slide Complete an evaluation on CommNet and enter to win! © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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Tech Ed North America 2010 1/18/2019 3:54 PM © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Required Slide Tech Ed North America 2010 1/18/2019 3:54 PM © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.