EUSurvey Creating online surveys 2018 - DIGIT EUSURVEY SUPPORT

What is EUSurvey Overview How to access EUSurvey Security Content What is EUSurvey Overview How to access EUSurvey Security The EUSurvey editor Elements of the survey Sections Questions Matrix Visibility Translations

Publication of the survey Invitations Results analysis Content view Testing Publication of the survey Invitations Results analysis Content view Statistical view Results publication Skins Quiz and BPR surveys Links Support

What is EUSurvey ? Creation Test Translation Launch of the survey Commission's multilingual online survey management system Featuring all steps involved in a survey life cycle Creation Test Translation Launch of the survey Collection, analysis and publication of replies Used for public consultations, targeted or restricted stakeholder consultations, satisfaction surveys, event and conference registrations Is financed by the ISA² Programme (https://ec.europa.eu/isa2/home_en) and developed by DG DIGIT

What is EUSurvey Accessible via EU Login authentication system Editor mode (Single or multiple choice, open question, matrix, table, text, media and other features) 24 linguistic versions of the same questionnaire and possibility to add any other language Ability to make changes after publication Invitation module using own address book or EC departments (Section, Unit, Direction, DG or All EC staff) Results analysis (histograms, percentage-views, filters) Export (Microsoft office, Open Office or PDF format) … and many more

Overview Test Publish Design Send invitations Translate Analyze Publish results Test Send invitations Address book EC Departments

Authentication: EU Login Access EUSurvey Authentication: EU Login

Unrestricted access to published survey Security Open: Unrestricted access to published survey Secured Secured by password or EU Login Secured & Anonymous Secured, but no information other than question answers are saved for individual contributions

https://ec.europa.eu/eusurvey/ Features https://ec.europa.eu/eusurvey/

Different panes in Editor (show/hide with correspondig button) Navigation Toolbox Form Element properties

Drag 'n' Drop Functionality for Survey Creation Editor Drag 'n' Drop Functionality for Survey Creation

Editor Settings for the currently selected question are shown on the Element Properties pane

Allow the selection of several elements Undo / Redo Copy / Cut / Paste Features Action buttons are available in the toolbar at the top of the editor to Save / Cancel changes Allow the selection of several elements Undo / Redo Copy / Cut / Paste Reorganise questions order Delete question

Use sections and subsections to enhance survey structure

The participant has to type an answer (i.e. name, address or city) Free-text question The participant has to type an answer (i.e. name, address or city) Options available for free text question

Single-choice question One choice among the possible replies Mutually exclusive Include “Don't know”, “Not applicable”, or “Other” response whenever either of these is a logically possible answer. Possible Formats Radio buttons Select Box

Multiple-choice question Select several replies in a list Multiple number of choices “Select 3 reasons why…" or "you can tick more than one" or "select all that apply". Possible Formats Check-boxes List Box

Numbers The participant has to type a number (For example: Age or street number) User can mention the unit and limit the number of decimal places allowed, as well as the minimum and maximum value

Rate multiple related options on the same scale Matrix Rate multiple related options on the same scale E.g. agreement scales, importance scales, ranking Usually 4- or 5-degrees scales

Single-choice: one answer per question (row) possible Matrix Available options Single-choice: one answer per question (row) possible Single-choice with Interdependency of answers Multiple-choice: several answer selections possible per question

Add spreadsheet elements to your survey Table Add spreadsheet elements to your survey

Allow participants to enter a date The date may be limited between two values

Predefined lists A series of predefined lists will help you easily add elements such as: EU member states EU languages EC DGs UN member states

To insert a text box or image in your questionnaire Text & Media This is not a question To insert a text box or image in your questionnaire

Participants can upload a file to their contribution Special File Upload Participants can upload a file to their contribution File Download Add a file to your survey for your participants to download Email Question Format: peter@pan.com RegEx Question Regular Expressions allow to check a text sequence for its structure (e.g. ID Card or bank account number) Gallery Question Add an image gallery to your questionnaire Confirmation Mandatory tickbox(e.g. Privacy statement)

Visibility You can decide to show a new question only if a specific answer to a previous question has been chosen

Use the online translation editing or export and import translations XML format can be sent to DGT XLS or OSD file for internal translation You can request Machine Translation within EUSurvey

Testing

Publication of the survey Link: https://......../eusurvey/runner/shortname

Send invitation Send Invitation from your EUSurvey Address Book or EU institutions (All EC staff, DG, Direction, Unit, Section)

Collect your Contributions Intermediate saving during the filling of a survey ("save as draft" option) Draft and submitted answers are centrally stored Session timeout after 30 minutes Possibility to save a backup in your browser's local storage

2 different Views possible on Survey Results Results analysis 2 different Views possible on Survey Results Content View Statistical View The results can be exported in Microsoft Office format (Excel, word) PDF or Open office format

Content View Display result Use filter feature Export content

Statistical View Filter and export

Dashboard The Dashboard provides an overview of the current survey a well as easy access to your other surveys

Allow to customize the appearance of your survey Skins Allow to customize the appearance of your survey

Details can be found in the EUSurvey Quiz Guide Quiz Surveys A quiz is a special type of survey that allows calculating a final score for each participant Such surveys can be used e.g. as skill tests or electronic exams Details can be found in the EUSurvey Quiz Guide

Quiz Surveys The quiz results page After the participants submitted their answers, their score is calculated and displayed on the quiz results page

A template for BRP surveys will already include question such as: Contribution language , contribution type (citizen, public authority, NGO, etc.) First, last name, email Name and type of organisation Etc. The "BRP" feature is a specific survey type to carry out open public consultations for the "Better Regulation Portal" which should start in a few weeks probably. Thus, this survey type should only be chosen is you want to create an official consultation monitored by the Secretary General (SG).   It has some implications, e.g. it will automatically contain template questions provided by the SG for such consultations. Plus it will get some default privileged users as the BRP wants to remote control these surveys, like publishing/unpublishing, renaming the alias, etc.

EUSurvey application site: https://ec.europa.eu/eusurvey Links EUSurvey application site: https://ec.europa.eu/eusurvey EUSurvey documentation: https://ec.europa.eu/eusurvey/home/documentation EUSurvey editor guide: https://ec.europa.eu/eusurvey/resources/documents/Editor_Guide.pdf EUSurvey on the Service Catalogue: http://www.cc.cec/itservices/en/content/eusurvey EUSurvey - Information Hub (in CIRCABC): https://circabc.europa.eu/w/browse/599f39d2-e0cc- 4765-bfdc-c9917c931509

Requesting Support E-mail your IT help desk EC-HELPDESK-IT@ec.europa.eu and ask to open a call for DIGIT EUSURVEY SUPPORT Include as much information as possible, as well as the title (or identifier) of your survey, if your request is related to a specific survey

Thank you !