Wright Line By Alexzander Downs Noopur Srivastava Amit Chaturvedi Amit Jhawar Yi-fang Lin

Outline Company and Products Customers Materials Management Process Management Challenges Our Tour Recommendations

Company and Products Wright Line is a global leader in the design and manufacture of technical furniture and enclosure systems.

Customers of Wright Line The US Government Customer service offices and calling centers Universities Hospitals Food Chains

Materials Management Instruction card Kanban reorder inventory

Takt Time

MANAGEMENT CHALLENGES 12 Major product lines utilizing same Equipment Bottlenecks Skilled Labor Painting Welding CAD laser cutting/punching Forecasting

Production Process Sheet Metal Coiled Metal Unbend the Steel Cut Tap Drill Bend to shape Weld PrimePaint WIP Assemble Wrap and Package Ship

Our Tour

Raw Steel

Production Process Sheet Metal Coiled Metal Unbend the Steel Cut Tap Drill Bend to shape Weld PrimePaint WIP Assemble Wrap and Package Ship

Bending Metal to Make Brackets

Production Process Sheet Metal Coiled Metal Unbend the Steel Cut Tap Drill Bend to shape Weld PrimePaint WIP Assemble Wrap and Package Ship

Electrostatic Powder Painting

Production Process Sheet Metal Coiled Metal Unbend the Steel Cut Tap Drill Bend to shape Weld PrimePaint WIP Assemble Wrap and Package Ship

The Wood Shop

Production Process Sheet Metal Coiled Metal Unbend the Steel Cut Tap Drill Bend to shape Weld PrimePaint WIP Assemble Wrap and Package Ship

Wrapping and Packaging

Production Process Sheet Metal Coiled Metal Unbend the Steel Cut Tap Drill Bend to shape Weld PrimePaint WIP Assemble Wrap and Package Ship

Recommendations Increase Customer Satisfaction –Servqual Decrease Waste –VA/VE Decrease (Kickbacks) External Failure –Integrate MIS to the shop floor VOC into the organization –House of Quality

Questions