T/TAC 2 Local Improvement Plan Project TTAC GROUP 2 Education for a Lifetime Presented by T/TAC Group 2 December 11, 2003 Project lead: Dr Michael Behrmann

T/TAC Online: As Is TTAC GROUP 2

TTAC GROUP 2

T/TAC 2’s Mission: To enhance the ability of educational professionals to effectively communicate with each other, in order to satisfy the requirements of the state educational improvement plans.   T/TAC 2’s Goal: Automating the Local Improvement Plan (LIP) process for the Virginia Department of Education. TTAC GROUP 2

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

Performance Analysis TTAC GROUP 2 Research Phase 1: Clients and stakeholders Goals Identified Drivers and Barriers Information Sources Type of opportunity Solution System Research Phase 2: Data gathering Information sources and questions Initial analyses, initial research-inanimate resources Data gathering methods Prioritized questions- focus group meeting Research Phase 3: Findings Analyze data Recommendations TTAC GROUP 2

Research Phase – 1 Gathered background data TTAC GROUP 2 Previous TTAC websites (Phases 1 through 6) Presentations T/TAC Online VDOE website Grant Process – Developed Concept Map LIP Process – Developed Concept Map Web-based community technologies such as Webinars, chat groups, Discussion forums, Online communities TTAC GROUP 2

Our Clients and Stakeholders Dr. Patricia Abrams: Director, Office of Special Education, VDOE Dr. Michael Behrmann: Professor, Director Helen A. Kellar Center Mr. Ken Olsen – Federal Technical Specialist - Mid-Atlantic region Stakeholders Dr. Patricia Abrams Dr. Michael Behrmann Mr. Ken Olsen Ms. Lucinda Zimmerman - T/TAC Online Administrator VDOE Technical Assistance Staff (TAs) Local Education Agencies (LEAs) Dr. Shuangbao Wang – T/TAC Online programmer TTAC GROUP 2

Information Sources TTAC GROUP 2 Dr. Patricia Abrams- Director, Office of Special Education, VDOE Dr. Michael Behrmann - Professor, Director of the Helen A. Kellar Center Ms. Lucinda Zimmerman - T/TAC Online Administrator Dr. Shuangbao Wang – T/TAC Online programmer Ms. Lisa Carson (College of William & Mary) Ms. Carol David (McLaughlin & Associates) Mr. Jeff Schuyler (McLaughlin & Associates) Educational professionals involved with grants proposal/reporting: ·  School District Administrators ·  Special Education Specialists ·  Virginia Department of Education Technical Assistants TTAC GROUP 2

LIP Grants LIP (Local Improvement Plan) Grants LIP is comprised of: Federal flow through money “Sliver” $3.5 million total for Virginia Division amounts vary from: $285,088 to $3,723 LIP is comprised of: Proposals Seven section document Focused on one or more of the five goals that are related to ‘No Child Left Behind’ program Relates to 3 strategic directions and goals of the VDOE Reports TTAC GROUP 2

Research Phase – 2 Interviewed and gathered information from the following sources: Dr. Michael Behrmann- Professor, Director Helen A. Kellar Center Dr. Shuangbao Wang – T/TAC Online programmer LEAs and VDOE TAs ‘No Child Left Behind’ Background LIP information Proposal form Rubric for reporting TTAC GROUP 2

Our Research Strategy Research methods Task Analysis Focus groups Internal discovery Task Analysis Focus groups Interviews Surveys TTAC GROUP 2

Questionnaire to participants at Richmond TTAC GROUP 2

VDOE meeting in Richmond Research Phase – 3 VDOE meeting in Richmond September 24, 2003, interviewed Dr. Michael Behrmann to review questionnaire Attended VDOE meeting in Richmond on September 29, 2003 Questionnaire distributed to participants at the Richmond meeting Met in focus groups Conducted face-to-face interviews Reviewed LIP evaluation report from McLaughlin group TTAC GROUP 2

LIP Process Concept Map TTAC GROUP 2 http://immersion.gmu.edu/ttac/fall2003/group2/work/LIP/lipprocess.htm

Drivers for online process: Systematic compilation of data across projects Geographical constraints Share best practices Standardize information input/output process Easy access old data Access to quantifiable data Interim reports TTAC GROUP 2

Barriers for online process: TTAC GROUP 2

Requirements Keep the LIP process: simple sustainable Need interim reports TA’s LEA’s Ability to standardize unclear terms Want the ability to: create and evaluate long-term plans. TTAC GROUP 2

Recommendations Local Improvement Plans. Stakeholders see value in an online process for Local Improvement Plans. Any process needs to be carefully designed to ensure it meets user needs. Considerations are: limitations on time, connectivity, and user knowledge. Simple and well supported with help functions Effectively use with minimal learning time. Flexible to enable users to adapt easily Enable users to receive and retrieve data using programs that they are familiar with and have readily available. Word and Excel templates to streamline data reception. TTAC GROUP 2

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

Persona - Local Education Administrator TTAC GROUP 2 Katherine Cox TTAC GROUP 2 Characteristic/Background Busy Overworked Understaffed 45 years-old Work Environment Only special education administrator in her work location Responsibilities LIP Proposal LIP report Final and Interim data for reports Gathering baseline data for LIP proposal Evaluate project against their goals Goals / Wants / Needs Need to get administrative buy in Accountability Exchange best practices with other LEA’s Store data as it is collected for LIP reports Simplify the whole process Utilize past report-do not start from scratch Avoid Last minute reporting Avoid the ‘tax return’ syndrome Quote “K.I.S.S.”-driving design (Keep It Sweet & Simple)

Persona – Technical Assistant TTAC GROUP 2 Justine Braxfield TTAC GROUP 2 Characteristic/Background Married with children Busy 47 years-old Work Environment Centrally located with other TA’s Less than one year on the job Responsibilities Helping LEA’s with LIP proposals Evaluating LIP proposals using checklist/rubric Keep the LEA’s on schedule with LIP Responsible for 1 of 8 T/TAC regions Issue status of LIP proposal-approval or not Review and disseminate reports Goals / Wants / Needs Want ‘how to’ on the site for LEA’s Ability to track progress of LIP project Exchange best practices with other TA’s and their LEA’s Rubric for evaluating proposals online Easily disseminate the LIP reports Quantify the data and produce reports from that data Verifying that proposals/reports are submitted on time-for Avoid Last minute reporting Complexity Quote “ I just started working here, I don’t know what has been done in the past.”

Persona – Public TTAC GROUP 2 Michelle Gallager Quote Characteristic/Background Parent of special needs child Married Loundon County Literate 39 years-old Work Environment Accesses internet via dial up from home or work Special needs volunteer Responsibilities Raising their child to the best of her ability - Wants most information possible Goals / Wants / Needs Desire to select best school for child Develop child’s abilities Wants to know how schools are doing - District - States Avoid LEA jargon & technical terms Quote “My child deserves the best.”

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

Use Case Mapping TTAC GROUP 2 Write Save Review Use system Track Read Edit

Use Case: TA Review TTAC GROUP 2

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

Interface Content Models TTAC GROUP 2 Some of the simplest modeling technology paper and Post-it notes-works best. Constantine & Lockwood (1999)

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

Site Diagram - Public TTAC GROUP 2

Site Diagram - LEA TTAC GROUP 2

Site Diagram - TA TTAC GROUP 2

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

Systems Wire Frames LEA Home Page TTAC GROUP 2

Systems Wire Frames TA Home Page TTAC GROUP 2

Systems Wire Frames Public Homepage TTAC GROUP 2

Systems Wire Frames Public – search page TTAC GROUP 2

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

TTAC GROUP 2 LEA Writes Proposal Writes Report TA Reviews Proposal Reviews Report PUBLIC Reads Report

Interface Content Modeling Instructional Design Process TTAC GROUP 2 Analysis: Performance Analysis Development: Wire Frames Prototype Design: Personas Use cases Interface Content Modeling Site Diagrams

TTAC GROUP 2 Current Status

LIP Process Concept Map TTAC GROUP 2 http://immersion.gmu.edu/ttac/fall2003/group2/work/LIP/lipprocess.htm

Annual Plan TTAC GROUP 2

TTAC GROUP 2

LIP Database Sample TTAC GROUP 2 Key LIP Table Field Bit Database = Stores a set of relational tables LIP Table Tables = Store a data for related a subject or fields. LEA Table Field1 Field2 TA Table Field1 Field2 Stores data for subjects in the form of bytes (8 bits). Field Main Table Field1 Field2 LIP Table Field1 Field2 Bit Stores one unit or character.

WHAT’S NEXT ? Elements We Need: TTAC GROUP 2 Confirmation/Revisions of Current Design Confirmation of Scope VDOE Representative to Confirm Future Design Decisions TTAC GROUP 2

Questions TTAC GROUP 2