Artificial Intelligence Stefano Grazioli

Plan for the day Critical thinking WINIT AI

What Is New In Technology?

March 2016 - soth corea - Lee Sedol vs Deep mind’s Alphago 4-1

What is AI? Is an interdisciplinary science that aims at building Based on human observation Based on ideal rationality Focus on reasoning Systems that think like humans Systems that think rationally Focus on behavior Systems that act like humans Systems that act rationally McCarthy “Intelligence is the computational part of the ability to achieve goals in the world. “

A.I. Machine learning Deep learning

Three types of business AI 47% Process automation (RPA) 38% Insight 16% Engagement N = 152 - Davenport et al., HBR 2018 Cognitive = related to cognition Cognition = the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.

Robotic Process Automation: what is it?

#1: process automation: lending example

1 minute of RPA work = 15 minutes of human work RPA works 24*7 (4x)

What is the business case for implementing a RPA? Bank point of view Input data (programming) $ Benefits $ Costs Valid test? $ Risks Input data Output data A.I.

#2: Insight eye diagnosis example

Costs of being wrong Correct 90 Incorrect 4 1 5 System detect no problems System detects problems Truth: Patient is healthy Correct 90 Incorrect 4 Truth: Patient is sick 1 5 McCarthy “Intelligence is the computational part of the ability to achieve goals in the world. “

What is the business case for implementing a diagnostic system? Hospital point of view Input data (programming) $ Benefits $ Costs Valid test? $ Risks Input data Output data A.I.

#2 “Insight” includes many tasks Prediction - Given data about t-1, find something about t Classification - Figure out which one among known alternatives - Detection, Diagnosis are classification tasks. Design - Optimize under constraints https://www.youtube.com/watch?v=CtYRfMzmWFU Autodesk generative design

#3: Engagement Help desk example

What is the business case for implementing an engagement system? UVA point of view Input data (programming) $ Benefits $ Costs Valid test? $ Risks Input data Output data A.I.