Traits of a professional Identifying and understanding your roles & responsibilities Being aware of the rights, authorities, powers vested Using them in the correct manner Doing the work diligently Being proficient in one’s working Traits of a professional

What’s this going to be??

Continuous sharpening of skills An unupdated knowledge is no knowledge at all One must be aware of his clients/customers before meeting/interacting with them, else, it sounds dumb. There has to be proper Due Diligence.

Respect

Respect

Respect

Respect

Respect Giving respect is equally important Should you consider your client as your God OR your work as your worship?

Hard work Interpretations: The different sizes of these biscuits show that no 2 tasks will be the same in life no matter how similar they look Once u r into the middle of something, it is you only who can come out of it by achieving it No one can share your burden The base/foundation of anything should be perfect; else the other tasks which are kept on it will fall

Smart work The IPL example which Harsha Bhogale gave: the ball will still be going out of the boundary and breaking the stumps…it is only that the ways to attain them will change

Identify your share-holders… Share-holders who can vote Share-holders who can only be audience India is a country with more number of doctors (giving free fund advice) than the number of patients who want them Identify your share-holders…

Calmness Being grounded on success Being grounded on failure A negative mind will never give you a positive life Success and failure are too subjective

A----JKL ---- PQR ---- XY ---- Z theory The example of an airport: the level of checking at the first point is as stringent as the level of checking at the last point. The focus must always be towards the ultimate deliverable

Precision Being crisp and to the point

Don’t take anything … Don’t bring anything … The moment you change ur clothes, u enter a new role Don’t take anything … Don’t bring anything …

Street smartness; not over smartness

The “white screen philosophy” the ultimate object of a professional Look centre while sleeping

Play with the audience…ask what do they interpret of this slide Blue: calmness, peace Green: Nature, envy, jealousy, success: why doctors uniform has green colour

Assistance, not dependence. You came alone and you will go alone. When India was dependent on Tendulkar in the 90’s, we lost a lot of matches…later on, when he started assisting other players, India won the world cup Assistance, not dependence.

Efficiency and effectiveness Q. Which one of them is efficient? Q. Which one of them is effective? Q. Are efficiency and effectiveness mutually exclusive: No Effectiveness: Being able to attain the desired result Efficiency: Optimum utilisation of the available resources

11:06 PM Time management

Concentration/Focus Insert the picture of concentration game

Trust the mirror The mirror shows the truth…the only thing is how you interpret it. The mirror doesn’t loe

Stay hungry…stay foolish