MONTHLY BUDGET WORKSHEET Income Expected Actual Variance Salary $3,400.00 $3,461.53 + $61.53 Spouse Salary $2,400.00 $0 Bonus $500.00 $791.69 + $291.69 Dividends $15.00 $13.74 $1.26 Gifts Received $20 + $20 Interest $200.00 $154.88 - $45.12 Investing income $50.00 $55.02 + $5.02 Reimbursements Other TOTAL $6,565.00 $6,896.86 + $331.86 Expenses Expected Actual Variance Rent/Mortgage $1,350.00 $0 Insurance $364.00 Household $500.00 $496.87 - $3.13 Entertainment $200.00 $312.00 + $112.00 Automotive $187.60 - $12.40 Utilities $100.00 $97.82 - $2.18 Gifts Savings $150.00 Other $1,200 TOTAL $3,964.00 $4,158.29 - $194.29 TOTAL INCOME $6,565.00 $6,896.86 + $331.86 VARIANCE + $2,601.00 + $2,738.57 + $137.57

ACTION STEPS RESULTS MISSION VISION GOALS CORE VALUES CORE VALUES Your strategic plan is like your destination. Where do you want to go? What are your goals? CORE VALUES Your operational plan is like your route. How do you plan on getting there? What steps will take you toward your goal? MISSION VISION GOALS CORE VALUES CORE VALUES OBJECTIVES ACTION STEPS RESULTS

Clinical charge processing Appeals or revenue recovery MISSION Why does your company exist? VALUES How employees act day-to-day to support the company mission? Constant VISION Where do you see your company in the future? REVENUE CYCLE CHART GOALS What steps will the company take to fulfill its mission? OBJECTIVES What is measured to determine if goals are met? Scheduling Registration Case management Clinical charge processing Variable Eligibility Verification Benefits & Coverage Medical Necessary Appeals or revenue recovery Payment posting Billing Medical records OPERATIONAL PLAN How will each department contribute to the goals? Timely Submission IC9 Code Edits

320 913 MILE MILE Never leave home without them! Operational Plan Vision = Destination VALUES MISSION Goal #2 Never leave home without them! Goal #2

913 MILE Never leave home without them! Operational Plan Objective Vision = Destination VALUES MISSION Never leave home without them! Goal #1 Goal #2 MILE 620

When you get your car repaired… When you are screened at the doctor’s office… The auto body shop gets paid by you that same day. The doctor doesn’t get paid until your insurance pays and/or until you receive your bill and send payment. When you purchase groceries… When you get your prescription filled… The pharmacy receives (partial) payment from you and waits for payment from your insurance. The store gets paid by you the same day.

   REVENUE CYCLE Gather patient financial information Bill for services rendered  Collect payment 