Scarborough and Ryedale – Staff Engagement Events March 2018 Caring, Learning and Growing

Update on Mobilisation Stakeholder engagement events GP practise visits Engagement with NYCC CCG at Check Point 2 Initial service based participatory workshops Developing high level service model Reviewing end-to-end clinical pathways

Caring, Learning and Growing High Level Service Model Caring, Learning and Growing

Customer Access Service (CAS) One phone number - 01653 609 609 One Email address - hnf-tr.cas@nhs.net Working in partnership with Yorkshire Doctors to create 24/7 access

Caring, Learning and Growing Agreed Hub Structure Caring, Learning and Growing

Caring, Learning and Growing Caring, Learning and Growing Operating Model Caring, Learning and Growing Caring, Learning and Growing

Next Steps

Next Steps Further service based participatory workshops IT / SystmOne training Finalisation of accommodation/clinic schedule Clinical Training Needs Analysis Set up / configure the 2 new SystmOne unit Commence data transfer Further staff engagement events

Measures Terms of employment Policies and Procedures Staff Benefits Childcare Vouchers - Computershare so any staff transferring and in receipt of Childcare Vouchers will need to transition from Edenred Contractual Base Staff based at Scarborough Hospital relocate

Measures Contractual Working Hours Model that operate weekend and overnight services - Some community therapy staff will be required to work 7 days per week and cover longer access hours with a reduced weekend service - The district nursing teams will be on a rota to cover 24 hours. Commencement date to be confirmed - Some administration staff to work 7 days per week and cover longer opening hours of 8am to 6pm 7 days per week as part of the Customer Access Service.

Bank Staff Any enquires and/or completed application for bank to be emailed to teresathurling@nhs.net Pool Car / New lease car Any enquires re pool cars /new lease cars (business and personal) to be emailed to teresathurling@nhs.net

Email address: hnf-tr.ScarboroughRyedale@nhs.net