Introduction to the Section - Part B Housekeeping Timing of morning and lunch breaks Access to food and drinks Access to toilets Please leave as needed to look after yourself – you do not have to wait for breaks Fire alarms and emergency procedures Trainer Notes PRESENTATION: From the second training meeting onwards, you will welcome participants to the training day at this point. Comment on above points in a way that is relevant to your particular training site and answer any questions. If there are new members to the group invite them to personally introduce themselves to the group. 1A

Introduction to the Section - Part B Ground rules Throughout the training we will share personal experiences of using health and social services and any user involvement we have done – both positives and negatives This information may be from people in the group or speakers who join us during the training As a group we must agree that every experience shared within the room is treated with respect and sensitivity All personal information shared should be kept confidential and not discussed with people who are not part of the training What else do you think should be part of our ground rules so this is a safe and positive place for everyone? Trainer Notes GROUP WORK: CORE 1 ONLY Present first two points Facilitate a discussion based on the final question. Record outcomes of group agreements for ground rules on a piece of flipchart paper and put this up at all future training sections. GROUP WORK: CORE 2 ONWARDS For this exercise from Core 2 onwards review this slide and the ground rules recorded on the flipchart paper. Check that participants are still happy with them, or whether they want to make any changes or additions. Record these additions on the flipchart paper. 3A

Core 1: Unit 1 – User involvement in health and social services Introduction to the Section - Part B Core 1: Unit 1 – User involvement in health and social services Part A: Language in user involvement Users, carers and the public - who do we mean? Part B: What is user involvement? Why is it important? What is user involvement? Why is user involvement important? Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4A

Core 1: Unit 1 – User involvement in health and social services Introduction to the Section - Part B Core 1: Unit 1 – User involvement in health and social services Part C: Views about user involvement Whose view do you represent? What have I done and what do I bring to user involvement? Part D: Health and social services Health & social services in the Department of Health What are health and social services doing to support user involvement? Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4B

Core 2: Unit 2 – What does user involvement mean for me? Introduction to the Section - Part B Core 2: Unit 2 – What does user involvement mean for me? Part A: Personal experiences of user involvement Personal experiences of services: How have they influenced me? Part B: Learning from others Staff and user consultant experiences of user involvement Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4C

Core 2: Unit 2 – What does user involvement mean for me? Introduction to the Section - Part B Core 2: Unit 2 – What does user involvement mean for me? Part C: Practical issues in user involvement Expectations for support Strategies for success Part D: Problems and benefits in user involvement Coping with criticism as a user consultant Benefits and problems in user involvement Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4D

Core 3: Unit 3 – Feeling empowered in user involvement Introduction to the Section - Part B Core 3: Unit 3 – Feeling empowered in user involvement Part A: Power and empowerment in user involvement Power and empowerment in user involvement Part B: Responsibilities in user involvement Accountability – everybody’s business Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4E

Core 3: Unit 3 – Feeling empowered in user involvement Introduction to the Section - Part B Core 3: Unit 3 – Feeling empowered in user involvement Part C: Advocacy and user involvement Speaking up – doing advocacy work Part D: User involvement approaches User involvement approaches Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4F

Theme 1: Unit 4 – Involvement in service planning and improvement Introduction to the Section - Part B Theme 1: Unit 4 – Involvement in service planning and improvement Part A: What is service planning and improvement? Service planning and service improvement: What is it? What is its purpose? Opportunities for user involvement in service planning and improvement Why have user involvement in service planning and improvement? Part B: Learning from examples of service planning and improvement Examples of user involvement in service planning and improvement What could user involvement in service planning and improvement mean for you? Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4G

Theme 1: Unit 4 – Involvement in service planning and improvement Introduction to the Section - Part B Theme 1: Unit 4 – Involvement in service planning and improvement Part C: Involvement in audit What happens in audit? Examples of user involvement in audit What could user involvement in audit mean for you? Part D: Preparing for user involvement in service planning and improvement Top tips for positive user involvement in service planning and improvement Getting ready for user involvement Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4H

Theme 2: Unit 5 – Involvement in research and development Introduction to the Section - Part B Theme 2: Unit 5 – Involvement in research and development Part A: What is research and development? Research and development: What is it? What is its purpose? The research and development cycle Different types of research Research governance Why have user involvement in research and development? Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4I

Theme 2: Unit 5 – Involvement in research and development Introduction to the Section - Part B Theme 2: Unit 5 – Involvement in research and development Part B: Consulting about research What does consulting about research mean? Examples of user involvement in consulting about research What could user involvement in consulting about research mean for you? Part C: Commissioning research What does commissioning research mean? Examples of user involvement in commissioning research What could user involvement in commissioning research mean for you? Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4J

Theme 2: Unit 5 – Involvement in research and development Introduction to the Section - Part B Theme 2: Unit 5 – Involvement in research and development Part D: Doing research What does doing research mean? Being a researcher Examples of user involvement in doing research What could user involvement in doing research mean for you? Part E: Managing research What does managing research mean? Examples of user involvement in managing research What could user involvement in managing research mean for you? Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4K

Theme 2: Unit 5 – Involvement in research and development Introduction to the Section - Part B Theme 2: Unit 5 – Involvement in research and development Part F: Disseminating research What does disseminating research mean? Examples of user involvement in disseminating research What could user involvement in disseminating research mean for you? Part G: Evaluating research What does evaluating research mean? Examples of user involvement in evaluating research What could user involvement in evaluating research mean for you? Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4L

Theme 2: Unit 5 – Involvement in research and development Introduction to the Section - Part B Theme 2: Unit 5 – Involvement in research and development Part H: Preparing for user involvement in research and development Top tips for positive user involvement in research and development Getting ready for user involvement Trainer Notes PRESENTATION: Outline the activities in this section and answer any questions before stepping into the section 4M