HUMAN RESOURCE MANAGEMENT Chapter one Introduction

DEFINITION Human resource management (HRM) is the process of acquiring, training, appraising and compensating employees, and of attending to their employee relations, health and safety, and fairness concerns.

WHAT DO HR PROFESSIONALS DO? Analyze the job Recruit and select Train and develop Appraise performance Pay salary on time Facilitate change

WHY HR. DEPARTMENT IS SO IMPORTANT Human capital value Budget control Conflict resolution Employee satisfaction Cost saving Performance improving Corporate image

HR MANAGER’S DUTIES A line function:- Directing the people in his or her own department A coordinative function:- Insures the line managers are implementing the firm’s HR policies and practices A Staff function:- Advice and assist the CEO to better understand the personnel aspects of the company’s strategic options.

COMPONENTS OF HRM HRM Career Human Resource Compensation & Planning Recruitment/ Decruitment Training/ Development Compensation & Benefits Performance Management Human Resource Planning Orientation Selection Career HRM

HUMAN RESOURCE MANAGEMENT SPECIALITIES Employment recruitment specialists Employee welfare officers Compensation managers Training specialists Human resource information system specialists Employment / industrial relation especialists

Human Resources Management 12e Gary Dessler FIGURE 1–5 Employment Exodus: Percent of employers who said they planned as of 2008 to offshore a number of these jobs Figure 1-5 illustrates that in the next few years, many employers plan to offshore even highly skilled jobs such as sales managers, general managers—and HR managers. Copyright © 2011 Pearson Education Copyright © 2011 Pearson Education

Human Resources Management 12e Gary Dessler TABLE 1–1 Demographic Groups as a Percent of the Workforce, 1986–2016 Table 1-1, from the U.S. Department of Labor’s Bureau of Labor Statistics, shows how quickly the U.S. workforce is becoming older and more multi-ethnic. Copyright © 2011 Pearson Education Copyright © 2011 Pearson Education

Human Resources Management 12e Gary Dessler FIGURE 1–8 Effects CFOs Believe Human Capital Has on Business Outcomes Figure 1-8 summarizes how human capital—the employees’ knowledge, skills, and experiences—can have a big effect on important organizational outcomes, such as customer satisfaction and profitability. Copyright © 2011 Pearson Education Copyright © 2011 Pearson Education

Profabdisamad.com profabdisamad@gmail.com