Basic Flowchart Symbols: Example Symbol: Oval Function: Start or End of process Do I know what I want to eat? Time to go to lunch No Decide what I want to eat Symbol: Rectangle Function: Action Yes I get an email with a coupon for a free Taco at Taco Bell Go to Taco Bell Symbol: Diamond Function: Question Eat Lunch Symbol: Parallelogram Function: Input/output like an email, report, etc. Lunchtime is Over Basic Flowchart Symbols: Symbol and Function

Macro and Micro Processes: Micro Process D Military Student Benefits Processing Start MSSC receives VA Educational Benefit Eligibility Form Enrollment Hours Process A Scan Form Tuition and Fees Process B Upload into ImageNow in the VA-FILE drawer, type “COE” or “1905” Proof of Service Process C Is there anything else needed? MSSC emails students what we need Yes VA Ed Benefit Eligibility Forms Process D No Military Student Benefits Processing Complete MSSC Receives Eligibility Form VA Education Eligibility Processing Complete VA Education Eligibility Documentation: Certificate of Eligibility (COE)-Chapters 30, 33, 1606, and 35 VA form 1905-Chapter 31 Vocational Rehabilitation and Employment Macro and Micro Processes: Too Much for One Form to Handle

Basic VA Educational Benefits Certification Process: Micro Process A Do we have everything necessary to certify?1 Step 1: Go to BANNER. verify credits, enter “VET” codes, and give “C” code to hold classes Step 2: Enter student information in the VA Certification Checklist (Google Form) Step 3: Verify classes and degree plan Receive CRF* Yes No Do credits count for degree? Email student/dept. for missing/changed information No Yes Certify enrollment hours in VA Once Did we receive the documents? Document certification in BANNER Yes Scan into ImageNow, code in BANNER Is there a change in enrollment? Yes *Certification Request Form Proof of service, proof of VA educational benefits eligibility, degree information, etc. No Basic VA Educational Benefits Certification Process: Enrollment Hours Certification Complete

Basic VA Educational Benefits Certification Process: Micro Process B Do we know who needs tuition and fees posted?1 Go in BANNER, find if student has tuition-specific aid and jot down On the 100% Refund Day Go to Argos pull Ch. 33 Account Report Yes No Does student have tuition-specific aid? Run VETCE report in Argos Deduct tuition-specific aid from tuition Yes All Chapter 33 and Chapter 1606 who are less than ½-time, on active duty, or certified for accelerated payment the Certification must be submitted on or after the first day of class and tuition and fees must be reported No Post tuition and fees as appropriate in VA Once Is there a change in enrollment? Yes Go to BANNER enter “VETC” code and post amount that was put in VA Once under comments tab Go to BANNER enter adjustment that was made in VA Once under comments tab Adjust hours and/or tuition and fees as appropriate in VA Once No Basic VA Educational Benefits Certification Process: Tuition and Fees Certification Complete

Forms Processing: Micro Process C1 Proof of Service Do we need this? MSSC receives proof of service Put in ImageNow in the VA-FILE drawer, type “Other” Yes Scan Form Proof of Service Documentation: DD form 214 Official Orders CAC ID Card No Is there anything else needed? MSSC emails students what we need Yes Scan and email it to admissions@ualr.edu No MSSC Receives POS Proof of Service Processing Complete Forms Processing: Proof of Service

Forms Processing: Micro Process C2 MSSC receives VA Educational Benefit Eligibility Form Upload into ImageNow in the VA-FILE drawer, type “COE” or “1905” Scan Form VA Education Eligibility Documentation: Certificate of Eligibility (COE)-Chapters 30, 33, 1606, and 35 VA form 1905-Chapter 31 Vocational Rehabilitation and Employment Is there anything else needed? MSSC emails students what we need Yes No MSSC Receives Eligibility Form VA Education Eligibility Processing Complete Forms Processing: VA Educational Benefit Eligibility Form

Basic Military Credit Articulation Process: Does student have military credit?1 UA Little Rock receives military transcript. Office of Transfer Student Services contacted. Military Student Admitted Have student request transcript Yes Is there anything that would count as core? No OTSS creates request for military credit articulation form Yes Nothing to articulate No Military credit All branches except the Air Force may request their  Joint Services Transcript (JST) at the JST Website. Air Force service members must request their transcripts from the Community College of the Air Force (CCAF). Department creates request for military credit articulation form Department evaluates military credit Yes Is there anything that would count for major? Records and Registration posts credit No Articulation Complete Basic Military Credit Articulation Process: CCAF and JST