Process Flowcharting for Success! Michael Rosenberger Executive Director, Food & Child Nutrition Services Dallas ISD

Process Flowcharts Def: A diagram which represents a workflow or process Why flowcharts? Visualize how work happens Increase understanding and enhance communication Drive process improvement Stimulate organizational knowledge/expertise Improve decision-making You can’t change just one thing!

Before & After Before: After: Step 1: Central Menu Planner create a new menu or modifies an existing menu Step 2: Central Menu Planner enables all of next week’s school menus by the close of business Tuesday Note: Menu items are subject to change due to marketing promotions or product movement needs Step 3: Cafeteria Supervisors then menu plan all meals for the entire week Step 4: Cafeteria Supervisors initialize all weekly vendor orders on Wednesday Step 5: Cafeteria Supervisors finalize all weekly vendor orders by noon on Friday Step 6: School Area Supervisor utilizes the “Missing Order Report” to follow-up with Cafeteria Supervisors Step 7: School Area Supervisors review and approve orders for their schools by the close of business Monday (multiple pages) After: (ONE page)

What Comes Next? SFA Size is a factor…the larger your organization, the more you need process flowcharts The more complex your organization, the more you need process flowcharts The more change your organization experiences, the more you need process flowcharts