John B. Sanfilippo & Son, Inc. Automated AP Invoice processing Case Study.

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Presentation transcript:

John B. Sanfilippo & Son, Inc. Automated AP Invoice processing Case Study

John B. Sanfilippo & Son, Inc. (JBSS) is a processor and marketer of tree nuts and peanuts in the United States. JBSS also markets, manufacture or process, a product line of food and snack products, including peanut butter, candy and confection, natural snacks and trail mixes, sunflower seeds, dried fruit, corn snacks, sesame sticks and other sesame snack products. Headquartered in Elgin Illinois with 5 production facilities across the US Brands include Fisher, Orchard Valley Harvest, Sunshine Country and many other private label brands Public company – NASDAQ:JBSS

Implemented QAD in 1991 – 20+ year user of QAD Applications Currently running QAD 2010 SE (.NETUI & Character) 460+ QAD Users Tentative plans to upgrade to QAD EE in 2013

Decentralized Purchasing – 5 production facilities responsible for all purchasing and inventory (i.e. PO Receipts, Packing Lists) Centralized Account Payable Group in Elgin Illinois responsible for Invoice processing & payments for all production facilities Elgin AP Group process both production & MRO purchases for the company Karen Hill AP Manager with 3 direct reports

Transactions – PO Receipts performed at the production facilities. AP Department unaware of any receipt issues Documents – Packing Lists and other receipt information at the production facilities. Documents being faxed, scanned locally, ed, sent via intercompany mail Approvals – Manual process to obtain approval for pricing or quantity discrepancy Growing company – Decision needed to be made. Do we hire more staff or implement an automated process?

Review of several Business Process Management (BPM) solutions including PICS DocLib initiated PICS DocLib selected for the following reasons: QAD Complementary Solution Partner – Already integrated to QAD, no need for custom interface QAD Knowledge – PICS staff demonstrated a deep knowledge of QAD Financials QAD Transaction Processing – DocLib automatically creates QAD Vouchers using QADs Qxtend technology Progress technology – Same core technology as QAD

Phased rollout for multiple document types starting with JBSSs North Carolina production facility Document Types include: Purchase Order – Stored image of QAD Purchase Order in DocLib Packing Lists – Remote sites scan Packing List documents for Purchase Orders Invoices for Purchase Orders – Production items Invoices for Memo Purchase Orders – Non-Production items Invoices without Purchase Orders – MRO/Expense type purchases

Packing Lists and Invoices are scanned using Intelligent Document Capture – OCR (Optical Character Recognition) Documents are scanned via dedicated scanners, MFP scanners and by adding files into Hot Folders Due to DocLibs integration with QAD, limited number of data elements need to be OCRed. Examples: Invoice Number Invoice Date PO Number Amounts Intelligent Capture requires no templates or sample forms. Auto-find technology learns the documents data locations as you go. Just point & click to read the required field

Exception based processing – Apply predefined business rules to highlight exceptions If an Invoice IS NOT an exception – Automatically Voucher with no human interaction. Over 90% of JBSSs Invoices for Purchase Orders are not an exception If an Invoice IS an exception Determine what the exception is (i.e. Invoice Cost Higher than Open Receipt amount) Determine if the difference is within a predefined tolerance level Link all associated documents to the Invoice to provide users a packet of documents to review If needed route Invoice to the correct Buyer, obtain approval or rejected via DocLib Web approval If approved, create automatically create QAD Voucher Every Invoice without Purchase Order not only requires approval, the user/approver must enter the correct GL Distribution for the Invoice. Invoices without Purchase Order contain multi-level approval logic based on the Invoice Amount.

PICS, the company, was established in 1995 as one of the first QAD Alliance Partners PICS developed DocLib for QAD Users offering seamless integration with QADs Enterprise Applications 2009 DocLib was selected as a Complementary Solution for QAD Enterprise Applications DocLib v4.0 released – web based with docAlpha Intelligent Document Capture & QAD QXtend Transaction Automation Engine

Connector & Alerts Audit History Version Control Intelligent Document Capture Business Process Management Secured Document Database QAD Transaction Automation QAD On-Demand

Intelligent Document Capture Workflow/BMP Transaction Processing Engine QAD Integration

Any Document in QAD ERM Multiple Hot Folders Attachments Paper Scanning Auto-Find

Capture Process Workflow and Transaction Processing DocLib _scan routine Additional Indexing DocLib _scan routine Additional Indexing Non Duplicate Invoice? Send to AP Clerk Duplicate Invoice Notification Send to AP Clerk Duplicate Invoice Notification Set Duplicate Save to Duplicate Folder Non QAD ERS PO? PO Received? PO Cost Not < Inv Cost? Send to AP Clerk Optional Variable to Buyer or Requester Send to AP Clerk Optional Variable to Buyer or Requester Save to Folder Inv Cost Not > PO Cost? Inv/GL Total Match? AP Clerk Add/Edit Keywords AP Clerk Add/Edit Keywords Save to Reject Folder DCE 28.1 Voucher Maint DCE 28.1 Voucher Maint Send to AP Clerk Optional Variable to Buyer or Requester Send to AP Clerk Optional Variable to Buyer or Requester 1.Invoices are scanned or imported via or hot folders 2.Documents processed by recognition server (OCR, Classification, Split, etc.) 3.Verification Station 4.Export of image and index values DCE Error Yes No Yes No Yes No Yes No Yes No

Automating your business process increases productivity Provides more visibility and better decision making Dramatically improves the level of customer service Eliminates unnecessary steps required to create transactions in QAD Reduces the cost per transaction Increases the amount of transactions that can be handled by existing staff = DO MORE WITH LESS Reclaims labor hours which can be re-deployed

DocLib Runs from within the.NET UI Browse DocLib Database directly from a QAD Browse ERM (Electronic Reports Management) Print & publish a digital copy to DocLib automatically QXtend Generates QAD Transactions - AP Vouchers, Sales Orders, PO Receipts and other key transactions

EFFICIENT PROCESSMANUAL PROCESS Right click in QAD screen Re-print or find the document in a filing cabinet Perform 3-Way match and create the AP Voucher automatically Manually match documents and key the AP Voucher in QAD Automatically route exceptions to the correct person Manually pull out items with exceptions and notify person Print and store documents from QAD Automatically Print and scan documents to a Network drive without indexes Electronic, automatic document filing Manually file documents in file cabinets

Streamline and control your business processes with workflow automation Generate QAD transactions from scanned documents with Intelligent Document Capture and DocLibs Data Capture Transaction Engine Reclaim a significant number of labor hours that can be redeployed in areas in which you need additional human resources Greatly reduces your business reliance on paper Eliminate the labor cost associated with a manual filing process by storing your business documents in a secured DocLib Database Further leverage your investment in QAD Enterprise Applications