BLAZING THE TRAIL Singapore 2010 Youth Olympic Games Doreen Tan, Head (Knowledge Management) Singapore Youth Olympic Games Organising Committee (SYOGOC) 16 Sep 2010 Slide 1 © 2009, SYOGOC. All Rights Reserved. Restricted Slide 1 © 2010, SYOGOC. All Rights Reserved. Restricted

Singapore 2010 Youth Olympic Games

First Olympic-level Event in Singapore

Background Jul 07: IOC announces the creation of the Youth Olympic Games (YOG) Aug 07: Announcement of Singapore’s bid for YOG Oct 07: Bid submission to IOC Nov 07: Singapore becomes short-listed with Athens, Bangkok, Moscow and Turin 21 Feb 08: Singapore won the bid to host inaugural YOG Apr 08: SYOGOC formed as part of MCYS “This is a historic moment. Some of us are having our exams tomorrow, including me, but this is more important. I wanted to let everyone see that Singapore deserves to host the games” – Cindy Chin, 20 years old, Singapore Management University student at the bid announcement on 21 Feb 2008 As a young nation formed by the coming together of different races, cultures and religions, the IOC’s vision resonates deeply with the Singapore and her people. Singapore therefore presented a concept to achieve this vision in our bid. We are honoured that on 21 February 2008, the IOC gave Singapore this opportunity to embark on this journey together to blaze the trail for the Olympic Movement, for youth and for sports.……….

First Brand New Olympic-Level Event in Singapore

A New Olympic Product Co-Construction with IOC Focus on the Olympic values Culture & Education Progamme World Junior Championship standard Use of existing venues 13 existing facilities upgraded 5 new construction moved forward for the Games Different service levels Pooled transport services Shared spaces and facilities Give-Way” Youth Olympic Lane

First Brand New Olympic-Level Event in Singapore to be Completed in 2 First Brand New Olympic-Level Event in Singapore to be Completed in 2.5 years

Facts and Figures A Games for Everyone… 14 to 26 August 2010 3,600 youth athletes, 1,700 officials, 204 NOCs 26 Olympic sports, 201 events, 18 competition venues 5 Culture and Education Programme Themes, 7 Formats, 50 Activities 3,000 Olympic Family Members 1,900 Media 20,000 Volunteers 370,000 Tickets 8 8

SHOWCASE SINGAPORE INTERNATIONALLY One-Off Opportunity SHOWCASE SINGAPORE INTERNATIONALLY

ESTABLISH AS A MULTI-SPORT EVENT HOST One-Off Opportunity ESTABLISH AS A MULTI-SPORT EVENT HOST

LEARN AND RETAIN MAJOR GAMES KNOW-HOW One-Off Opportunity LEARN AND RETAIN MAJOR GAMES KNOW-HOW

Clear Business Objectives for KM Resulting in … Clear Business Objectives for KM

Objectives Learn-As-You-Go K Capture & Transfer

Learn-As-You-Go Principle Extract Plan Perform Review

5 Planning Phases Knowledge capture Knowledge transfer Dissolution Foundation Operations Planning Operations readiness Operations Dissolution Knowledge capture Knowledge transfer

KM Activities - Foundation Shared drive and folder structure SSC taxonomy Division to functional area to venue IOC OGKM (Olympic Games KM extranet) and orientation materials Filenaming convention Registry procedures and databases File structure mirror taxonomy Digitization of records Document and media Forms and templates Staff induction

KM Activities - Recurrent KM workshops Process mapping After-Action Reviews Senior mgt interviews SYOGOC-wide sharing sessions 6 months ahead Study trips Contact reports Sharing sessions Catalyst for other review and sharing sessions

KM Activities - Deliberate Venue planning activities Venue planning toolkit Venue planning retrospect Venue ops manuals Terms and abbreviations Venue operating plan and policy review Games-Time During-Action-Reviews 45 volunteers deployed to >20 venues

KM Activities – Transfer IOC transfer-of-knowledge materials Observers Programme and Visitors Programme Debrief to IOC, Nanjing and other parties Post-Games reports Senior management learning videos Collaboration with CSC for cross-government sharing Transfer of document and records to SSC and National Archives

Key Lessons Learnt Balanced KM framework Pulse of the organisation Senior management support and will Support from KM coordinators KM systems need not be sophisticated

Q&A

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