Strategic Evolution of Institutional Information Technology

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Presentation transcript:

Strategic Evolution of Institutional Information Technology ITS All Staff Conference 2 November 2018 M. Mundrane

Challenges Dynamic industry. Increased demand. Decreased time. Decreased resources. … may you live in interesting times.

Strategic Planning … what it is Important. Foundational. Big picture. Directional.

Strategic Planning … what it is not Urgent. Narrow. Immediate. Arbitrary.

Strategic Planning What When Where Why How Who

Strategic Planning What When Where Why How Who Tactical.

Strategic Planning What When Where Why How Who Strategic.

Strategic Planning What When Where Why How Who Social. This part is tricky! Social.

Culture

Culture

Culture

Culture Good Morning

Culture How are you?

Culture What time is it?

Culture The set of rules, conventions, and expectations governing mutual interaction and success. We expect and trust that others will meet these obligations while holding us to do the same.

Bi-Directional Top down Bottom up

Top Down Top down Rules Model Review Reward Bottom up

Bottom Up Top down Bottom up Observe Commit Execute

Hard Open Patient Respectful Encouraging

Harder Gracious Generous Considerate Supportive

Hardest Fair Honest Sincere Much easier said than done!

November 2, 2018 8:42 AM Maria, I just read that you are receiving a Lifetime Achievement Award from the Connecticut Association of Latinos in Higher Education (CALAHE). Please allow me a moment to offer my congratulations to you for this accolade. It is nice to see that people outside of Uconn hold you in the same high regard as the people inside of Uconn. Enjoy your day and have a very nice weekend. Regards, Michael

IT Community Tactical Strategic Cultural … we can manage day to day tasks. Strategic … we can effectively plan our direction. Cultural … who we are as a community profoundly affects our success!

Role of Central IT Identify those relevant systems, services, and capabilities that can best be performed by the organization and deliver them robustly at scale. Ensure the success of each and every other IT organization.

Role of IT Professionals Identify those relevant systems, services, and capabilities that can best be performed by the community and deliver them robustly at scale. Ensure the success of each and every other IT professional.

Thank You Questions?