Maximising MAPA®: Developing Programme Delivery Certified Instructor Conference 2017

Maximising MAPA®: Developing Programme Delivery Martyn Dadds Managing Director

Welcome Housekeeping Order of the day Changes to the programme Twitter hashtag: #CPIConf17 Enjoy! HOUSEKEEPING Fire drill procedure/Fire escapes Toilets Anything else? ORDER OF THE DAY Keynote one – Jon Taylor from St Andrew’s Healthcare Keynote two – Dr Damian Milton from University of Kent Coffee Break at about 11.30 Workshops begin at 11.45 Lunch at 1.15 – 2.00 (some delegates have volunteered to take part in a short Focus Group discussion linked with the external review of MAPA during lunch – they know who they are) Keynote three – Future improvements to your MAPA training Afternoon workshops begin at 2.45 Meet back in the main room at 4.15 Anticipate the conference will close at 4.30 (we decided not to have an afternoon coffee break so people can get away a bit earlier) Hashtag for the day is #CPIConf17 CHANGES TO THE PUBLISHED PROGRAMME Workshop: “Understanding and Avoiding Power Struggles” has now changed to: “Delivering Refreshers: Customisation to Engage Your Staff”. Afternoon Keynote will be delivered by Chris Sheehan instead of Chris Stirling.

Where We Are and Where We’re Going Busy year Acquisition of Pivotal Education Future Improvements to MAPA BUSY YEAR Increased training activity both in the UK and overseas (in particular in Australia and New Zealand). ACQUISITION OF PIVOTAL March saw the acquisition of Pivotal Education. Award-winning education consultancy and training company Values and expertise a perfect match. We’ll be able to extend and deepen our reach offering complementary services to the Education sector. Exciting times ahead. FUTURE IMPROVEMENTS TO MAPA This afternoon’s keynote will look at how the CPI Development Team is responding to a changing training environment including a blended learning option that will enable CIs to offer MAPA online to their staff teams.

CPI Around the World Singapore United Kingdom 32 Instructors Japan 1,130 Instructors Hong Kong 30 Instructors China 17 Instructors United Kingdom 1,187 Instructors Ireland 396 Instructors USA 25,839 Instructors Canada 3,362 Instructors Bermuda 1 Instructor Bahamas 2 Instructors Costa Rica 4 Instructors Finland 155 Instructors France 65 Instructors Germany 1 Instructor Lithuania Netherlands 8 Instructors UAE 3 Instructors Qatar 1 Instructor Australia & New Zealand 858 Instructors

33,092 Certified Instructors CPI Around the World 33,092 Certified Instructors

Beijing, Hong Kong, Australia, Singapore

Meritorious Instructors

Meritorious Instructors Steve Garvey (Worcestershire Health & Care NHS Trust) Lisa Jones (Coventry & Warwickshire NHS Trust) Denise Kennedy (Community Integrated Care) Mandy MacDonald (Community Integrated Care) Jacqui Reeves (Surrey County Council) Tara Patterson (Belfast Health & Social Care Trust) Damien O’Kane (Belfast Health & Social Care Trust) Aulikki Yliniva (Laurea University of Applied Science) CONGRATULATIONS!

Thank you