Yarlington Next-Gen Customer report 2017/18

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Presentation transcript:

Yarlington Next-Gen Customer report 2017/18

Invested £12.5m in new build housing in 2017/18

144 homes built in 2017/18

34 shared ownership homes sold 40 resales 21 staircases

Novello First private sale homes completed All plots reserved off plan

Melrose Court Our Largest Extra Care scheme

Garman’s Field 100% affordable homes for local people in Lyme Regis

New developments in South Somerset: Weavers Field Patch Meadows Station Road

Expanded our operating area to Bristol including Castle Park View, Bath Road and Filwood Park

£18.2m invested in maintaining and improving existing stock

776 people into employment I2a success to March 2018: 776 people into employment 473 into training, work experience or volunteering

Customer satisfaction 88% (target 80%)

My Yarlington gives customers 24/7 access to services 7,700 customers registered

Invested £200k in communities in 2017/18 £500k allocated to invest in 2018/19

Business of the Year at Somerset Business Awards

Highly commended Welfare Wise at 24 Housing Awards

24 Housing Awards finalists: Chief Executive of the Year Affordable Housing Scheme

Chair of the Board, Lindy Morgan Finalist, Woman of the Year Women in Housing Awards

G1 governance and V1 viability rating