Skills, Strategies, and Tools for Creating a Data-Centric Cultural Shift Adam Czernikowski, All Chicago Kimberly Schmitt, All Chicago

Chicago’s Data Renaissance HMIS Team development and dynamics Key investments and decision Confluence of data and user expertise 4. Data at the center of community planning and action

The Context - Chicago

The Context - Role of Data in Chicago Data Entered into HMIS and Accessed for Reporting Data Gains Central Role in Initiative to End Veteran Homelessness. HMIS Becomes Tool for Using Data to Address and End Homelessness Data as Foundation for System Assessment, Alignment, and Action August 2012 - Current

The Context - All Chicago’s HMIS Team Vice President of Information Services Director of Data and Analytics Senior Data Analyst System Implementation Manager Training and User Experience Manager Data Analysts Support Team Members Director of Information Services System Implementation and Training Manager Data Analyst Director of Information Services System Implementation and Training Manager 2 3 8 August 2012 - Current

The Duo Senior Data Analyst Director of Data and Analytics Applied mathematics academic who learned basic database management in first professional role. Soon shifted to work in social good and attained understanding of data needs of human services organizations. Director of Data and Analytics Social worker who moved from therapeutic practice to program management. Systems thinker who created process for consistently and empirically evaluating children's’ readiness to transition from residential treatment to foster care and building a process for their movement into housing.

HMIS Team development and dynamics Data Quality System Creation and Implementation Dynamic, Customized Reporting Data Visualization Data Analyst User Engagement Training Translation of Regulations and Processes into Data Systems Communication and Engagement with Data User Experience and Analytic Application

HMIS Team Development and Dynamics Conversations Constant Dialogue Challenging Conversations Understand each area of experience and expertise Create innovative system tools

Key Decisions and Investment Peer, On-Site Experts (ATA’s) Data Quality Dynamic, Responsive Reporting Single Source of Data for CoC

Key Decisions and Investment Data Quality

Data at Center of Community Planning and Action Ending Veteran Homelessness Initiative Question Evolution: What is the scope of the challenge? What areas do we need to address to bring system change? What data can we review to assess system impact? Meeting Agenda Dashboard and Data Discussion _______________________

Data at Center of Community Planning and Action Ending Veteran Homelessness Initiative

Tools: Dynamic Custom Reports System Level Reporting on Key Data Elements Veterans Becoming Homeless Focus on Veterans Returning to Homelessness from Permanent Housing

The By Name List

Tools: Data Visualization

Renaissance Replication Investment: Data as centerpiece of all conversations Culture encourages data review and question development Data has context and meaning Encourage creativity in data team Discourse Development

Thank you! Adam Czernikowski, Senior Data Analyst aczernikowski@allchicago.org Kimberly Schmitt, Director of Data and Analytics kschmitt@allchicago.org