Getting to Know MiCMRC.org

Michigan Care Management Resource Center Who Are We? Formed in 2012 by Blue Cross Blue Shield of Michigan and hosted by the University of Michigan Provides support to various programs across the state Provides monthly training to new care managers via the Complex Care Management Course Provides resources for care managers and their teams state wide Has seen national recognition as well

Michigan Care Management Resource Center MiCMRC.org Since its inception in 2012 the website has played a key role in disseminating information, resources and tools to care managers across the state In 2016 the site underwent a major transformation to deliver information in a more user friendly fashion Improved search engine Complex Care Management Course Registration New home page

MiCMRC.org Complex Care Management Course Participants are able to register for the Complex Care Management Course on micmrc.org

MiCMRC.org Program Pages Provides information on current programs including: BCBSM Provider Delivered Care Management BCBSM Provider Delivered Care Management for Specialists CPC+ SIM PCMH Initiative High Intensity Care Model

MiCMRC.org Care Management 101 Road map offers self-guided development for care managers new to their role Offers quick start tools and resources for daily work

MiCMRC.org Webinars Provides webinars both live and recorded on various topics including many with SW and RN CE credit

MiCMRC.org Chronic Condition Pages Provides care managers with interventions to help their patients manage their chronic condition

MiCMRC.org eLearning Courses In 2017 MiCMRC released its interactive online eLearning courses for its basic Care Management Program which included Medication Management Care Manager 5 Step Process Transitions of Care in the Primary Care Setting Introduction to Advance Care Planning and Palliative Care Care Planning Role of the Care Manager

MiCMRC.org Topic Pages Offers a library of topics providing tools and resources to care managers and their teams. Topics include: Pediatrics Palliative Care Team Based Care Social Determinants of Health

MiMCRC.org User Dashboard Created in May of 2017 Gives users the ability to track their site progress, including CE credits earned, completed activities and the ability to bookmark material for future review Users receive a dashboard key unique only to that user

MiCMRC.org User Dashboard Click on the Get Dashboard Login on the Home Screen Select new or returning user. If new to the site fill out the information requested

MiCMRC.org User Dashboard Receive an email with a personal Dashboard Key in the form of unique URL, instantly logging in the user to the site

Micmrc.org Care Management Connection Monthly newsletter Current and past publications Provides articles, upcoming educational offerings and updates