Impact of Information and Communication Technologies to Distance learning How Information Technology is incorporated in the World Bank’s Development work 2/17/2019

Introduction Michael Stumpf, Information Officer World Bank, Information Technology Group Findings of a 2004 study on use of collaborative tools & human interaction with them 2/17/2019

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Topics of Discussion Poverty, Knowledge and opportunities Knowledge economy World Bank Strategic Goals Examples from the World Bank Lessons learned Participation 2/17/2019

Poverty, Knowledge and opportunity Poverty is the lack of access to: Services Infrastructure Information Opportunity among other things….. 2/17/2019

Knowledge Economy is defined as A situation where value lies increasingly in new ideas, software, services and relationships. www.scottish-enterprise.com/sedotcom_home/help/help-glossary.htm An economy characterised by the recognition of knowledge as a source of competitiveness, the increasing importance of science, research, technology and innovation in knowledge creation, and the use of computers and the Internet to generate, share and apply knowledge. www.innovation.sa.gov.au/sti/a8_publish/modules/publish/content.asp The Knowledge Economy refers to the use of knowledge to produce economic benefits. The phrase came to prominence in New Zealand in the mid-to late-1990s as a way of referring to the manner in which various high-technology businesses, especially computer software, telecommunications and virtual services, as well as educational and research institutions, can contribute to a country's economy. en.wikipedia.org/wiki/Knowledge_economy 2/17/2019

The “Burundi Project” Burundi, P085981 Connecting the dots…… 2/17/2019 Project duration 11/10/2003- 9/23/2004 GNI per capita 2003 $ 100, Population 7.2 million PRASAB ( Agricultural Rehabilitation and Support Project) 27. OCT. 2003 Concept review 31. Jan. 2004 Sector Conference Review 2. Jun. 2004 Negotiations Videoconference 3. Jun. 2004 Negotiations Videoconference 4. Jun. 2004 Negotiations Videoconference 23. Jun. 2004 Final Negotiation Videoconference 27 June 2004 Board approval From Concept to Approval in 10 months ! Connecting the dots…… 2/17/2019

Coffee value chain 2/17/2019

The World Bank Mission 2/17/2019

How we go about it Reach out to our clients and allow for a more participatory engagement Use the Bank’s most important asset (knowledge) more strategically Incorporate Knowledge into Bank project work Create higher level of contacts between Bank experts and Client’s 2/17/2019

Examples towards achieving these goals World Bank External Web & Portals Global Distance learning Network Knowledge Projects Information & the decentralized organization 2/17/2019

http://www.worldbank.org 2/17/2019

Portals 2/17/2019

http://www.gdln.org/ 93 Global Distance Learning Centers worldwide 2/17/2019

Information and Project work Women (particularly in rural area’s) are: Most often the users of water Providers of Water Guardians of household hygiene 2/17/2019

Information and decentralization 73 % of WB Country Directors live in their respective client country 56 % of the annual Videoconferencing traffic is for core operations 25% of all WB staff live in our client countries 2/17/2019

Underlying infrastructure 2/17/2019

Lessons learned within the World Bank The Goals are: Reach out to our clients and allow for a more participatory engagement Use the Bank’s most important asset (knowledge) more strategically Incorporate Knowledge into Bank project work Create higher level of contacts between Bank experts and Client’s Overcoming time and distance by using Video and other collaborative tools Speeding up business process Using tools effectively Tools as equalizer Basic meeting skills Visualizing people 2/17/2019

We are also struggling… to incorporate Information professionals appropriately into the business process defining the roles between software developers and Information professionals migrating from the library paradigm towards a more targeted client relationship model 2/17/2019

Help her ! 2/17/2019

To participate here…. 2/17/2019

by Participating actively in the emerging knowledge economy Reaching out to those who are not naturally on our radar screen Making unexpected connections between information and clients allowing our clients to gain more influence in our collection strategies 2/17/2019

Thank you Michael Stumpf mstumpf@worldbank.org 2/17/2019