Training for Conflict Resolution

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Presentation transcript:

Training for Conflict Resolution

What is Conflict Resolution? It is a way for two or more parties to find a peaceful solution to a disagreement

Why should you resolve conflict? To come to an agreement that benefits all parties To understand more about those whose ideas, beliefs, and backgrounds may be different from your own To ensure that your relationships with opponents continue and grow. To find peaceful solutions to difficult situations

Steps for Conflict Resolution: Understand the conflict Communicate with the opposition Brainstorm possible resolutions Use an impartial mediator Explore alternatives Cope with stressful situations and pressure tactics Choose the best resolution