Employee Giving 2014

WS Patient Help Fund What is it? The fund is a compassionate response to aid patients with the greatest needs as they transition home from the hospital or outpatient facility after an illness or injury or as a bridging tool to help a patient better engage in managing his/her health. The fund provides: Transportation costs to and from appointment Durable medical equipment Medication co-pays Equipment that will help patients avoid a readmission to the hospital Logistical support in helping patients – overwhelmed by their circumstance to start to take the first step in managing their health

Why is this important to WSH and to me as an employee? WellSpan fundamentally believes the future in providing Health care services is based in Wellness and Engaging patients in self management and the mechanism to achieving that is through our Patient Centered Medical homes and indispensible clinical and specialty services Wellness campaign “What’s your Goal?” The greatest gift we can give is HOPE- a way to manage

Why is this important to WSH and to me as an employee? The Patient help fund gives staff a tool to help patients – overwhelmed by their circumstance and health issues the ability to take the first step in managing their health. It gives us a platform the begin to help patients develop a plan- Often times when we think of the person this fund will help we think of it in terms of the homeless man in the community. We often don’t think of the neighbor, brother, sister who in the last 6 years has had significant challenges actually does qualify for charity care based on their circumstances…. The face of charity is changing

How do Patients Qualify? A patient must qualify for aid under WellSpan’s Charity Care Program A plan is developed – this fund is used only as a transition period. Case management will work with the patient to develop a solution to a challenge they are facing Some financial contribution is received from the patient WS Case Management provides the patient with a time limit for the support

How are Patients Identified? Every inpatient is assigned to a case manager. Depending on their insurance status or other factors uncovered during the patient interview process, they may be identified as candidates In the outpatient setting, practice staff and health coaches often identify patients in need

WS Patient Help Fund Logistics At the practice or in the Hospital, the patient is identified The Care Coordination team: Health Coach, Case Manager, Social Worker and Provider work with the patient of a plan and we identify the resources needed: and the potential supply of those resources

WS Patient Help Fund Logistics Person needs to be a patient of WellSpan Define the patient contribution Define the time limit for the service and arrange Arrange the payment for the services to the vendor directly from WellSpan Complete the Patient Short Form Needs assessment Case Management leadership reviews the request CM Leadership forwards approval to Foundation staff completes the check request and the vendor is sent the payment The fund does NOT supply patients with cash Only transport from one residential address to medical site or vice versa

Frequently Asked Questions My patient just needs a bus token – do I have to fill out this paper work? No/ Maybe. Some areas across the organization have bus tokens for urgent last minute type issues. Do completes an application If the Transportation issue is apart of a treatment plan for a specified period of time. A staff member needs to be working with the patient on a self management problem solving plan. What is the turn around time to provide this support? Most requests can be approved and to the patient in 2-3 days

Frequently Asked Questions I know of a patient in need. How can I help them? If a patient is at WS York Hospital, WS Gettysburg Hospital or WS Surgery and Rehabilitation Hospital, contact a member of the care coordination team If a patient is at another facility, please contact their health coach at their primary care provider’s office If the identified patient is not involved with a WellSpan primary care practice then the area identifying the patient will need to be involved with the plan development; needs assessment and arranging services – he or she will need to work with CM leadership to address

Impact Stories Patient One: Janice Is a thirty something patient who has been in and out of the Emergency Room and Hospital frequently for Asthma, Chronic Obstructive Pulmonary Disease in the hot humid summer. She seemed to have reasonable understanding of her medications, conditions, but her home environment It was identified that she would benefit from a small room unit air conditioner to support her better management of her health. We worked with Lowe’s to identify a unit and the patient contribution.

Impact Stories Patient two: Tom Had a house fire in December- lost everything including his medications; equipment (a CPAP machine) and possessions; it was going to take some time to sort through the insurance and liability issues with the fire. Patient three: Anna Anna is a senior living in an apartment on a fixed income; she is on 27 medications; she was not taking them appropriately due to cost; a Pharmacist and her PCP could not identify any changes in her medications. We need to work on a budget; seek out other long term funding sources for her medications.

Questions?

Campaign Overview Goal is $135,000 Last year the campaign raised over $136,000 All gifts, regardless of fund, count towards the goal All York and Adams WellSpan employees & physicians are asked Also included are retired physicians, retirees, and volunteers

How to Give Employees can give a variety of ways One-time gift (cash or check – make payable to the Gettysburg Hospital Foundation or York Health Foundation) Payroll deduction pledge begins July 4, 2014 and end June 19, 2015 Credit card gifts via our secure website

PTO Donations Employees may donate their PTO (Paid time off) – many donors find this a great way to give back to the community Hours are pledged during the campaign and will be deducted from their PTO bank on August 29 Hours donated to the campaign will NOT count as “used” hours of PTO, but if the employee has enough PTO accrued and used they can still participate with PTO Trade-In All PTO is taxed at 25% but will be removed during a 3-pay month to minimize the taxes occurred PTO donations are tax deductible

INET You can find more Employee Giving information on the INET (In the yellow “happening now” section) Our INET page charts our progress, announces updates, and you can make a gift from your computer Powerpoint presentation, FAQ’s, response cards, will be available to share with your colleagues Extra brochures are included in your packet

Campaign Timeline Kick Off 3/12/14 Campaign Wrap Up 5/16/14 Payroll deduction begins 7/4/14 PTO deducted 8/29/14

Donor Incentives All donors will be entered into weekly drawings for WellSpan items, gift cards, etc. At the end of the campaign, all individual donors $50 and above will be entered to win the grand prize, an iPod touch (donated by SA Ignite)

Thank You for helping us provide hope to our patients!

Employee Giving 2014