Virtualization & Disaster Recovery UniData to SQL Virtualization & Disaster Recovery Presented by: Ken Williams and Wade Scheffner American Digital Corporation May 21, 2013

Agenda About American Digital SQL Migration Virtualization HA & DR Higher Education Recovery Questions & Answers

About American Digital Systems Engineers and certified technologists have been engaged in over 200 Colleague by Ellucian installations since 2001. Have implemented Colleague and peripheral applications on Every Platform and Every Database Dedicated Ellucian-focused staff with proven processes Project Management Consulting “Vendor-Agnostic” Approach

American Digital’s Partners Ellucian Hewlett-Packard VMware Microsoft IBM Oracle Dell Cisco Symantec EMC Others

Solution Offerings Servers and Storage for both Unix and Windows environments Desktop and Server Virtualization Enterprise Backup & Recovery Networking and Security High Availability and Disaster Recovery Infrastructure Assessment and Analysis Services “Health Check” & System Patching / Update Services

Capabilities Infrastructure Assessment Services Virtualization Assessment Services Cloud Readiness Assessment Services Unix to Windows/Linux Migrations “Health Check” & System Patching Services Database Performance Tuning (UniData, SQL, Oracle) Operating Systems (All Unix, Windows & Linux) Private Cloud Implementations

Ellucian Technical Training Week 2008 Migrate to SQL - Why? Why SQL Server? More Business Intelligence reporting tools to choose from: Business Objects / Ellucian Reporting & Operating Analytics SQL Server management studio Any third-party ODBC complaint tools “Perceived” Cheaper hardware costs Minimal training needed for Power-users Ellucian Delivered bolt-ons require SQL database as well… (i.e. DROA, Portal, Recruiter, etc.) Items below are for your convenience. Please use what you need and delete the items that are not needed. Thank you. <Enter Text Here> <Enter Bullets Below> <Bullet Item #1> <Bullet Item #2> <Bullet Item #3> <Bullet Item #4> <Enter List Below> <List Item #1> <List Item #2> <List Item #3> Note Statement - <Enter Your Note Statement Here> Caution Statement <Enter Your Caution Statement Here> Good Idea Statement <Enter Your Good Idea Statement Here> © Ellucian, Inc. 2008 7

Ellucian Technical Training Week 2008 Migrate to SQL - How? How does my institution get there? Work with Ellucian to identify where/how they can assist you with the migration Ellucian Action Planning Process helps to create 3 year plan Will you be migrating Colleague DB and Application server separately or as part of another initiative (Reporting & Operating Analytics, Portal, Recruiter) Using a phased approach will minimize cost, manpower, and more importantly – help you keep your sanity! Identify areas where fault-tolerance and high availability may be necessary to ensure end-user experience mirrors that of previous environment Items below are for your convenience. Please use what you need and delete the items that are not needed. Thank you. <Enter Text Here> <Enter Bullets Below> <Bullet Item #1> <Bullet Item #2> <Bullet Item #3> <Bullet Item #4> <Enter List Below> <List Item #1> <List Item #2> <List Item #3> Note Statement - <Enter Your Note Statement Here> Caution Statement <Enter Your Caution Statement Here> Good Idea Statement <Enter Your Good Idea Statement Here> © Ellucian, Inc. 2008 8

Migrate to SQL - Concerns Ellucian Technical Training Week 2008 Migrate to SQL - Concerns Once I’ve made the move, what do I need to be concerned about? Database Server Memory In most cases, the more physical RAM a server has, the greater SQL Server's performance In order to Maximize the amount of RAM that can be utilized, be sure to utilize correct editions of Server OS and SQL Server. Items below are for your convenience. Please use what you need and delete the items that are not needed. Thank you. <Enter Text Here> <Enter Bullets Below> <Bullet Item #1> <Bullet Item #2> <Bullet Item #3> <Bullet Item #4> <Enter List Below> <List Item #1> <List Item #2> <List Item #3> Note Statement - <Enter Your Note Statement Here> Caution Statement <Enter Your Caution Statement Here> Good Idea Statement <Enter Your Good Idea Statement Here> © Ellucian, Inc. 2008 9

Migrate to SQL - Concerns Ellucian Technical Training Week 2008 Migrate to SQL - Concerns Once I’ve made the move, what do I need to be concerned about? Storage Requirements For best I/O performance, use the fastest disk drives available in the disk arrays Don't store operating system, application software, or databases on single disk drives as single drives don't afford any fault tolerance Purchase as many drives as budget allows – space is not the issue, limiting I/O contention is Isolate Index, Data, Log, Application files on separate RAID Groups to further reduce contention Use either RAID 1+0 or RAID 5 (not preferred for transactional files but OK for Application) Items below are for your convenience. Please use what you need and delete the items that are not needed. Thank you. <Enter Text Here> <Enter Bullets Below> <Bullet Item #1> <Bullet Item #2> <Bullet Item #3> <Bullet Item #4> <Enter List Below> <List Item #1> <List Item #2> <List Item #3> Note Statement - <Enter Your Note Statement Here> Caution Statement <Enter Your Caution Statement Here> Good Idea Statement <Enter Your Good Idea Statement Here> © Ellucian, Inc. 2008 10

SQL Migration – What does it look like? Matt

SQL Solution Components WebAdvisor, UI 4.x, Ellucian Portal Colleague Application (Communication) Network SQL Database Server Physical Storage (Information)

Virtualization – Why is it important? Reducing physical assets Improving asset utilization Reduced application deployment time High Availability Disaster Recovery considerations Alignment of resources = Increased Operational Efficiency

Virtualization – Business Drivers Why do you need to virtualize? Improve Utilization High Availability Disaster Recovery / Business Continuance Determine what is to be virtualized Storage Systems Networks Sysix was founded in 1988, and purchased through a managed buyout by our current president and CEO, John Sheaffer, in January of 2001. Through the last 2 years, Sysix began and continued the process of transforming itself from a product reseller into a total IT Business Solutions provider. Today, Sysix remains a privately held company. It encompasses 3 distinct operating companies: Sysix Technologies, the product reselling subsidiary; Sysix Financial, the leasing and flexible financing subsidiary; and Sysix Consulting, the consulting services subsidiary. Currently serving over 1500 customers, Sysix has seven offices nationwide. We hold premier partner status with the leading technology manufacturers including HP, IBM, Sun, and EMC and are one of the founding members of the Solutions Consortium.

Virtualization - Assessment Identify Candidates based on: Current Resource Load Space Power Cooling Disaster Recovery and High Availability needs Server Provisioning Cost Model / ROI Sysix was founded in 1988, and purchased through a managed buyout by our current president and CEO, John Sheaffer, in January of 2001. Through the last 2 years, Sysix began and continued the process of transforming itself from a product reseller into a total IT Business Solutions provider. Today, Sysix remains a privately held company. It encompasses 3 distinct operating companies: Sysix Technologies, the product reselling subsidiary; Sysix Financial, the leasing and flexible financing subsidiary; and Sysix Consulting, the consulting services subsidiary. Currently serving over 1500 customers, Sysix has seven offices nationwide. We hold premier partner status with the leading technology manufacturers including HP, IBM, Sun, and EMC and are one of the founding members of the Solutions Consortium.

Virtualization – Design & Planning Determine the requirements of the new environment Determine the schedule and process for migrating from Physical to Virtual Establish monitoring and management strategy Identify candidates and courses for training Sysix was founded in 1988, and purchased through a managed buyout by our current president and CEO, John Sheaffer, in January of 2001. Through the last 2 years, Sysix began and continued the process of transforming itself from a product reseller into a total IT Business Solutions provider. Today, Sysix remains a privately held company. It encompasses 3 distinct operating companies: Sysix Technologies, the product reselling subsidiary; Sysix Financial, the leasing and flexible financing subsidiary; and Sysix Consulting, the consulting services subsidiary. Currently serving over 1500 customers, Sysix has seven offices nationwide. We hold premier partner status with the leading technology manufacturers including HP, IBM, Sun, and EMC and are one of the founding members of the Solutions Consortium.  

Virtualization - Deployment Training Establish Baseline environment Server template Resource sharing plan / hierarchy Management and Monitoring tools Migrate Physical to Virtual Test Verify Execute Sysix was founded in 1988, and purchased through a managed buyout by our current president and CEO, John Sheaffer, in January of 2001. Through the last 2 years, Sysix began and continued the process of transforming itself from a product reseller into a total IT Business Solutions provider. Today, Sysix remains a privately held company. It encompasses 3 distinct operating companies: Sysix Technologies, the product reselling subsidiary; Sysix Financial, the leasing and flexible financing subsidiary; and Sysix Consulting, the consulting services subsidiary. Currently serving over 1500 customers, Sysix has seven offices nationwide. We hold premier partner status with the leading technology manufacturers including HP, IBM, Sun, and EMC and are one of the founding members of the Solutions Consortium.  

Virtualized Architecture Samples Matt

HA Solution Sample (Hybrid)

HA Solution Sample (Fully Virtualized)

HA & DR Solution Sample

Higher Education Recovery: DR for Ellucian Institutions Matt

DR Solution for Ellucian Environments Features: Core Colleague application availability (Payroll, Student System, etc.) Periodic data (includes application) replication to American Digital’s facility Secured communication link Restore application availability over the Internet within 48 hours Ability to run within the recovery environment for up to 6 weeks Daily Monitoring & scheduled testing Data restored to production facility

DR Solution for Ellucian Environements

IaaS Matt

American Digital Hosted Services Primary support including hosting in American Digital-provided data centers. Hosted IaaS American Digital provides Tier 3, SAS70 certified data center(s) American Digital owned infrastructure (Hardware, VMware, Microsoft, etc.) Client retains responsibility for all applications (above OS or DB) American Digital provides monitoring and management System administration and technical support (OS patches and fixes) Capacity planning, performance tuning, and reporting Physical database administration Operational support – including automation Issue avoidance and resolution (24x7 help desk) 32

Benefits

Reflections Challenges Breaking down Barriers Convergence of the Infrastructure & Abstraction of Infrastructure Convergence of the People Breaking Bad Habits Understanding the underlying complexity of a virtualized system

Questions & Answers

Thank You! Ken Williams kenw@americandigital.com .   © 2013 Ellucian. All rights reserved.