E- gov Working Group Nikos Saridakis e- gov WG: N. Saridakis

Working Plan of the E-Gov WG Member State strategies on e-gov The economics of E-Gov Integrated Services Intra-government application Delivery on User needs Central – Local government relations in e-Government Managing IT Projects Organizational aspects of PKI e- gov WG: N. Saridakis

During the Hellenic Presidency the e- gov WG….. Two meetings in Athens 7 Member States strategies A questionnaire concerning PKI Study on PKI services in public service Study on e- economics e- gov WG: N. Saridakis

Member state Strategies on Implementing E- Gov (1) Hellas (Syzefxis, Citizen Service Centers (KEP), Electronic - (TAXISNET) Finland (Quality of the E-Gov Services - Very first steps in Finland ) Ireland (Public Services Broker) Portugal (Citizen Portal – a new interaction between the Government and the citizen) e- gov WG: N. Saridakis

Member state Strategies on Implementing E- Gov (2) Belgium ( The Belgian Electronic Identity Card) Sweden ( The Swedish strategy on e-gov) Austria ( The Austrian E-gov platform) e- gov WG: N. Saridakis

Critical Issues regarding E-Gov Quality of public Service Sites Relation with E-Europe action plan 2005 Common Interest Pan-European Applications e- gov WG: N. Saridakis

Pki services in public service Civil Servants ? Delegate to sign ? Answer from the study of Aegean University e- gov WG: N. Saridakis

Resolution from PKI Study Act timely to facilitate the use of electronic signatures and digital certificates where relevant and applicable in the provision secure e-gov services e- gov WG: N. Saridakis

E- Economics How the E-Gov Services can be financed ? Are the E-Gov Services competitive enough so they can assure their “Commercial” Viability ? Answer from the study of Greek Ministry of Interior e- gov WG: N. Saridakis

E- economics: conclusions On costs On benefits On financing Vision , Political will Common frameworks Customer focus Responsibility e- gov WG: N. Saridakis

Resolution from e- Economics Study The EU Member States should continue to explore appropriate processes for the cost- benefits analysis of e-gov projects, as well as methodologies for evaluation e- gov WG: N. Saridakis