Digital strategies for raising funds from Christian audiences

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Presentation transcript:

Digital strategies for raising funds from Christian audiences Peter Kerridge CEO, Premier

The digital fundraising landscape £2.4bn given online in UK per annum. 16% of giving was online in 2015 vs 7% in 2012. (Source: CAF) 8% by cheque. 10%-20% online growth per year. 14% of online gifts made on a mobile device. (Source: npEngage 2015) 45% YoY mobile gift growth.

The heart of digital fundraising Traffic Conversion Rate Revenue Average Gift Revenue = Traffic x Conversion Rate x Average Gift. All digital fundraising strategies should be targeting at least one of these metrics.

The heart of digital fundraising Traffic Conversion Rate Revenue Average Gift Revenue = Traffic x Conversion Rate x Average Gift. All digital fundraising strategies should be targeting at least one of these metrics.

The donor journey Awareness Interest Desire Action Video Email Website Social Media SMS Awareness Interest Desire Action

Improving your conversion rate Motivation Friction

Motivating your traffic Motivated Traffic Clear goal Why? Testimony Social Proof Clear ask Urgency

Clear goal

Why?

Testimony

Social Proof

Clear ask

Urgency

Improving your conversion rate Motivation Friction

Digital Fundraising 101: Conversion Rate Donors Friction Page load time Layout Inconsistency Quality Length Unclear or inappropriate ask Motivation A/B testing Mobile optimisation : 50% emails read on mobile, 14% of gifts (PocketCause.org)

Page load time

Bad layout

Inconsistency

Poor quality

Length

Digital strategies for raising funds from Christian audiences Peter Kerridge CEO, Premier