Unit 2 Working in health and social care Poor Working Practices Unit 2 Working in health and social care Skills required How Working Practices effect Service Users Safeguarding staff National Occupational standards Empowering individuals Physical or mental ill-health Policies and procedures and Regulations Codes of practice C.P.D. Anti-discriminatory practice Being accountable to Professional Bodies Safety and safeguarding Later adulthood or Early childhood Physical and sensory disabilities B5, C2: Responsibilities to staff and working practices A3: specific responsibilities of people working in HSC C1: Working with people with specific needs Information management and Confidentiality Learning disabilities External inspections Hospitals, Domiciliary care Public, Voluntary and Private Partnership working A4, A5: multidisciplinary working and monitoring of staff Service user feedback Occupational Health at work B1: sectors and settings Unit 2 Settings Whistleblowing Day Centres Criminal investigations B4, B5: organisations that regulate and inspect B2, B3: ISSUES effecting Access to services and representing service users Line management Hospices, Residential care homes Health care workers A1, A2: Roles and responsibilities Financial and Geographical barriers Referrals Following Policies and Procedures Social Care workers Social and cultural barriers Professional bodies Inspection agencies Barriers to access Professional and non-professional workers Enabling rehabilitation Complaints and Whistle blowing Specific needs Healing and supporting recovery NMC, GMC, HCPC, RCN Needs assessment and Eligibility Criteria Providing equipment and adaptations OFSTED Assessment and Care Plans Charities and Patient groups Personal care CQC Advocacy Individual preferences Supporting routines