Review Service Request

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Presentation transcript:

Review Service Request Review Request Delegate to Alternate Work Location

Review Service Request

Type in search criteria Request ID (RID) or additional parameters to open specific request

Click on Request ID (RID)

To review Customer information Click on Customer hyperlink Click on Delegate and /or Add Work Location

Work performed at a different Supplier Work performed at same CMO and supplier, however a Technical specialist, one who is not assigned to the primary CMO, but has been delegated to perform the work WHY TWO DELEGATE BUTTONS?

we want to Delegate to an Alternate Work Location In this case we want to Delegate to an Alternate Work Location

using the same process as Complete the request using the same process as Creating a New Service Request

Select one of the following: this is a required field Contract, Proposal or Purchase Order Number, this is a required field

Alternate Work Location Select Services To Delegate to Alternate Work Location

Verify delegation to the correct CMO and accept CMO Click Save

Screen reflects Sub-Delegation Click SAVE

Review Service Request To check Delegation Click on Review Service Request

Type in search criteria Request ID (RID)

Click on Request ID (RID)

Reflects sub-delegation