Retail Business challenge To avoid losing ground in a fast- paced, ever-transforming sector, Bestore knows that it needs to keep up with rapidly increasing requests from thousands of customers, especially during peak periods. Transformation Bestore dramatically boosted its data processing capacity by implementing a comprehensive SAP platform enabled by IBM Global Business Services, enabling the company to handle sudden surges of online orders. “I believe we have achieved results in many aspects and will continue to cooperate with IBM in a more efficient, coordinated and committed way.” —Yang Hongchun, Chairman, Bestore Yang Hongchun Chairman Bestore Business benefits: Enhances retail processes, including order processing Enables development of new processes and services to suit fast-transforming business needs Slashes time-to-market, helping Bestore to stay ahead of competitors Bestore Building a robust, scalable, omni-channel platform with IBM and SAP Solution components IBM® Global Business Services® SAP for Retail, SAP ERP, SAP Business-All-In-One, SAP BusinessObjects Business Intelligence, SAP Business Warehouse, SAP Extended Warehouse Management, SAP hybris Order Management System, SAP hybris B2C Commerce, SAP hybris Mobile, SAP hybris Web Content Management Module, SAP HANA, SAP Point-of-Sale Data Management, SAP Customer Relationship Management Client Name Bestore Company Background Headquartered in Wuhan, China, Bestore is a leading player in the online food retail industry. Specializing in producing and selling snacks, Bestore employs more than 8,000 people and serves thousands of customers across the country. Business challenge To avoid losing ground in a fast-paced, ever-transforming sector, Bestore knows that it needs to keep up with rapidly increasing requests from thousands of customers, especially during peak periods. The benefit By harnessing the SAP solution based on SAP hybris B2C and skillfully implemented with assistance from IBM, Bestore has built a robust, agile and scalable omni-channel platform to enhance its retailing processes – including order processing. Pull Quote “I believe we have achieved results in many aspects and will continue to cooperate with IBM in a more efficient, coordinated and committed way.” —Yang Hongchun, Chairman, Bestore Solution components • IBM® Global Business Services® • SAP for Retail • SAP ERP • SAP Business-All-In-One • SAP BusinessObjects Business Intelligence • SAP Business Warehouse • SAP Extended Warehouse Management • SAP hybris Order Management System • SAP hybris B2C Commerce • SAP hybris Mobile • SAP hybris Web Content Management Module • SAP HANA • SAP Point-of-Sale Data Management • SAP Customer Relationship Management Case study Link http://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&htmlfid=SPC03581USEN&attachment=SPC03581USEN.PDF Headquartered in Wuhan, China, Bestore is a leading player in the online food retail industry. Specializing in producing and selling snacks, Bestore employs more than 8,000 people and serves thousands of customers across the country. Share this