Lambeth Patient Participation Group Network Network Wide Meeting www.lppgn.org.uk @LPPGN Lambeth patient participation Group network

What is Integrated Care? Integrated care should be seen as a different way of thinking about planning and delivering care based on people – not buildings or organisations; based on outcomes – not procedures or activity

Why is this happening? National Picture- New ‘Models of Care’ South East London – 6 borough partnership Southwark and Lambeth Strategic Partnership Lambeth Together Local Care Networks Neighbourhood / Cluster working

Southwark and Lambeth Strategic Partnership Introducing Rosa Parker Healthwatch Lambeth and Southwark Rosa’s work: Supporting L&S Strategic Partnership Looking at Culture change Joining up engagement Making work more public/transparent Improving accountability Annual plan of engagement Supporting bi- annual Peoples Assembly events

Developing closer working: Our surgeries, federations, hospitals, district nurses, community staff, primary care and other NHS providers will work closely with: To provide the care to meet the patients needs. “People at the centre” Council Social Care Organisations Voluntary Community Sector Other Organisations

What do we want our Practices and PPGs to be doing? Work in partnership to: Help our practices link with resources in our local communities to support you in managing your health Focus on prevention Provide the best service possible

So what does this look like? Video of My Care, My way: https://vimeo.com/188824550 Voluntary Sector jointly providing care with NHS to give:Skills, knowledge, confidence. Care planning include self care planning Teamwork- across all services ,focus on prevention, addresses isolation and wellness “You just know there is someone there”

How to ensure patients are at the heart – on example Digital Resources Human Resources Community Activity Service User Phone Support Service Information, advice & Support Volunteers/Community Assets Community Champions Outreach Workers Peer Mentors/Educators Primary Care Navigators EPP Tutors / Health Trainers Local Services Health Centres Housing Office Social Services Community Centre Faith Groups Pharmacy Community Information Days Health Awareness Sessions Promoting Wellbeing Health Checks Self Care Assessment Quarterly Service Sessions Service Providers together sharing ideas/information/Areas for joint work Coffee Mornings For front-line staff providing local services Central Hub Self Care Hub linked to People First Website https://vimeo.com/188824550