Practice-related feedback Add name, title and date information if required Module lasts 25 minutes
The requirement
Purpose of this requirement Notes for facilitators Explain that nurses and midwives do not need to go out and specifically set up procedures to gather feedback. They will be receiving this throughout the natural course of their duties. It is about recognising when they receive it. Activity – 1 minute Before showing next slide engage the audience by asking them to give examples where they think feedback can come from – maybe use a show of hands exercise to gather as many different examples before showing next slide.
How to meet the requirement Notes for facilitators Feedback can come either orally or in writing and can relate to personal or team practice. It is recommended that a note is kept of any feedback. This will be helpful when preparing reflective accounts. Nurses and midwives may collect more that the required five pieces but only need to note the details of five. Never identify any individual, whether alive or deceased within records.
Types of feedback Notes for facilitators Emphasise that feedback can come in a variety of forms and is not just ‘formal’ feedback. Highlight that nurses and midwives and their organisations are likely to already receive a range of feedback.
How to record your feedback Notes for facilitators Highlight the need to always seek permission when using information from an employer.
Activity Activity: Group work - 15 minutes. Working in pairs each participant will share a positive and constructive experience of feedback (briefly) with their partner that has occurred over the last year. They must reflect on what learning they achieved and how they changed their practice. Each nurse or midwife should quickly note this for their personal use. Ensure that nurses and midwives are aware that they don’t need to write long, detailed notes on the feedback they receive. The feedback they receive will feed in to the five written reflective accounts they will prepare, and that are covered in a separate module. Action for facilitator: Put up next slide while discussions are taking place to act as an aide memoire.
Four themes brought together in one Code
What the confirmer needs to see
You should now understand