Helping people look after money, and business look after people Andy Collings – Head of Public Sector.

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Presentation transcript:

Helping people look after money, and business look after people Andy Collings – Head of Public Sector

Dr. Stephen R Covey 7 Habits of Highly Effective People One of the greatest unnoticed drains on individual’s productivity is the distraction that financial stress puts on people Dr. Stephen R Covey 7 Habits of Highly Effective People Private and confidential

PRODUCTIVITY PUZZLE Employers want to get the best out of their employees by ensuring they are engaged and productive. We believe employee’s financial health is key, and needs to be recognised as an important piece of the productivity puzzle. Private and confidential

How does your workforce feel about their finances? Private and confidential

THE DNA OF FINANCIAL WELLBEING – state of the nation 35% stressed So now lets deep dive into those key statistics how are these worries affecting an employees overall wellbeing, and in particular their mental health? Money worries affect peoples stress levels, which leaves them unable to make important financial decisions, people who are depressed spend more, they forget to pay their bills and people take time of work unexpectedly. All of these have an impact for you as an employer and of course the employees overall health. People with financial difficulties are 4.5 times less likely to recover from a mental health issue and those with mental health condition said it has made their mental health situation worse. (depression example) Another point to highlight is that financial worries are the number 1 concern for employees from the age of 18-55. So its important to support employees at each stage in their financial journey. 72% 6% Missed work 26% Lost sleep of employees said their mental health had made their financial situation worse 86% 20% depressed Of employees said their financial situation had made their mental health problems worse Employees’ top concerns No.1 Finances 1in2 £13,000+ No.2 health Have borrowed to meet basic needs Average household debt No.3 Work/life balance Private and confidential Source: The DNA of Financial Wellbeing 2018, Survey of 10,000 employees and 580 employers

What’s on the mind’s of UK employees? Financial Worries 35% Financial Worries 36% Financial Worries 36% Financial Worries 28% Retirement/ Later Life 35% Work/Life Balance 44% Mental Health 24% Work/Life Balance 26% Retirement/ Later Life 27% Physical 34% Workload 33% Work/Life Balance 25% Work/Life Balance 19% Mental Health 16% Retirement/ Later Life 20% Physical Health 26% Financial Worries 21% Career 24% 18–24 year olds 25–34 year olds 35–44 year olds 45-54 year olds 55-64 year olds EMPLOYER VIEW Private and confidential Source: The DNA of Financial Wellbeing 2018, Survey of 10,000 employees and 580 employers

Private and confidential

Private and confidential

Methods of regular borrowing for basic needs

Supporting Financial Worries 3% Of employees would turn to either their manager or HR team if they were having financial worries 24% Employers think employees would turn to their manager for support with financial worries & 15% would turn to HR

Current HR priorities for the next 12 months

How Neyber can help… Private and confidential

Our mission At Neyber our mission is to help UK employees be better with their money Private and confidential

3 Building Blocks of Financial wellbeing A complete financial wellbeing solution at no cost We empower you to support your workforce to be better with their money by giving them access to: FINANCIAL EDUCATION AFFORDABLE BORROWING & DEBT CONSOLIDATION Debt consolidation GOOD SAVINGS HABITS £

Being part of the neyberhood All employees with an email address will have access to financial education resources and tools; salary-deducted loans and debt consolidation products; and savings. Private and confidential

Financial education Private and confidential

Financial wellbeing hub people not numbers All employees will have access to the Neyber Hub Expert Content Toolbox Personalised Profile Jargon-free articles, videos webinars, podcasts, how-to guides, check-lists and infographics. Budget planner, debt consolidation calculator, savings calculator… to name a few. Content tailored to individual employee financial goals, preferences and life stage. Private and confidential

Financial EDUCATION RESOURCES Understanding THE BASICS Building financial CONFIDENCE Building financial RESILIENCE Building financial CAPABILITY A VARIETY OF CONTENT FOR EVERY STAGE OF THE FINANCIAL LIFE The challenge - retail employee base / distributed workforce Retail employees from DNA study Understanding financial wellbeing First pay check Starting your first job Understanding bank accounts Top tips on starting your financial journey How to budget Understanding the basics of bad debt Budget planner Borrowing pitfalls to avoid Savings pitfalls to avoid Creating financial peace of mind Financial freedom Can’t afford to save Young and in debt Understand what makes you happy Circles of concern & control Debt calculator Why it pays to plan for the unexpected Why you must tackle debt Know your credit score Improve your credit score 3 things you shouldn’t put off Why you must write a will Should I buy or rent How much do I need for a comfortable retirement Turning dreams into goals, then into reality Taking control of your finances Should I consolidate my pensions? The route to financial freedom 5 ways to become a smarter saver 8 alternative apps to suit any type of investor Making a will to protect your family Podcasts Articles Debt calculator Webinars Emails Budget tool ELDERLY CARE HOME IMPROVEMENT FIRST HOME FIRST JOB RENTAL STUDENT DEBT MARRIAGE TREAT MYSELF RETIREMENT DEBT MANAGEMENT CHILDREN TRAVEL 01 02 03 04 05 Private and confidential

Affordable borrowing and debt consolidation Private and confidential

Salary-deducted payments No risk or cost to employer HOW IT WORKS Our approach means we can offer flexible borrowing that ensures everyone has access to fairer finance at a term that suits them 01 Salary-deducted payments 02 No risk or cost to employer 03 Putting employees first 04 In-house experts Private and confidential

4 transparent and inclusive rates affordable BORROWING 4 transparent and inclusive rates Employees can borrow between £500 and £25,000 for up to 5 years. All loan and debt consolidation repayments are made direct from an employee’s salary. Excellent 3.9% Great 7.9% Good 12.9% OK 17.9% REP APR Private and confidential

FIND MY RATE Employees can see what rate and products they are eligible for – without impacting their credit rating We are expanding our financial wellbeing offering to provide greater support for your employees’ wellbeing Financial wellbeing is our founding philosophy and is at the core of everything we are doing, from providing access to affordable loans and helping employees develop savings habit to improve their financial knowledge and confidence in dealing with money via our Financial Wellbeing Hub. Ultimately, we believe that improving their financial knowledge can empower employees to be better with their money, whilst improving the quality of their lives. Expanding Financial Wellbeing We have developed a significant upgrade of our Financial Wellbeing Hub to provide a broader offering that is more integrated with out financial products. It includes: A broader range of tailored Financial Wellbeing Hub content (articles, video and tools) covering money basics, credit scores and borrowing, budgeting and savings and life events; with our own bespoke content, as well as from a range of contributors Provision of onsite employee wellbeing services delivered to employees ranging from 1- to-1’s, seminars and workshops Expanded financial wellbeing tools that enable employees to measure, compare and manage their financial wellbeing (including credit scores) Personal money dashboard providing a single view of employees’ finances with insights to help them better manage their finances. Complete transparency throughout the journey Insight into what is driving their credit rating Tips and guidance on how to improve their credit rating Private and confidential 22

Why are employees borrowing? Employees are looking for affordable ways to manage their debt and pay for life’s big purchases: Private and confidential

DEBT CONSOLIDATION for your employees average household debt* in the Public Sector industry £8,941 Loan amounts to cover 100% of debt (up to £25,000) Loan terms to keep repayments affordable (up to 5 years) 7.9% Representative APR Average UK household debt is almost £13,200** Average monthly debt repayment £322 Repayment if consolidated with Neyber £221 Disposable income increase 5% £9,000 Average Neyber loan size 4½yrs Average Neyber loan term Monthly savings £101 Private and confidential *DNA of Financial Wellbeing, 2017 **TUC, 2017 UK

AN INCLUSIVE FINANCIAL WELLBEING PROPOSITION Neyber offer ongoing support to help employees on their financial journey, regardless of credit rating and loan application outcome. Private and confidential

Good savings habits Private and confidential

Save & Invest Neyber has teamed up with Smarterly to help your employees plan and save for their future through a range of Individual Savings Accounts (ISAs). Our savings proposition is designed to help to remove many of the barriers employees face, making it as easy as possible to take control of their savings and investments. Flexible EFFORTLESS Make regular savings contributions directly from salary simple User-friendly, jargon-free website to track and manage savings INFORMED Educational resources & tools to help employees make informed decisions Easy access accounts and lump-sum contributions or transfers from existing ISAs Private and confidential

Saving with purpose STOCKS & SHARES ISA JUNIOR ISA LIFETIME ISA* The challenge - retail employee base / distributed workforce Retail employees from DNA study STOCKS & SHARES ISA Higher expected returns than cash savings to combat inflation Easily invest in the stock market with no investing experience Ideal for longer term saving goals over five years or more Save for your children’s future Parents, friends and family can all contribute Can’t withdraw it until they turn 18 Annual limit is £4,260 (not included in the £20,000 annual allowance) Can save into a Junior Cash ISA, or Junior Stocks and Shares ISA JUNIOR ISA Save for your first house or access for your retirement Save up to £4,000 per year Government pays 25% bonus on annual contributions Earn interest on contributions plus the government bonus Available to employees aged 18-40 LIFETIME ISA* Standard instant access savings account Ideal for short term goals and emergency funds Linked to interest rates - currently around 1% Secured by the bank CASH ISA* WHY CHOOSE ISAs Capital Gains Tax Exempt Easy Access – Without Penalty £20,000 Annual Allowance Inclusive - Minimum £10 Monthly Contribution Private and confidential * Lifetime ISA available October 2018 and Cash ISA available January 2019

Measuring ROI

How to measure the success of a financial strategy “Since we implemented our financial wellbeing with Neyber, our employee engagement scores have increased by 4%. Applications for hardship loans decreased.” “Absenteeism is down 10% over the Christmas period due to putting a financial wellbeing strategy in place” “EAP stress related calls are down 12% since implementing financial wellbeing” “The benefits evolution we are most proud of” Simon Naylor, Head of Group Benefits Sally Purbrick, Head of Reward Nick Weinel, Reward and Recognition Manager Ian Dockerill, Employee Share Plans and Benefits Manager Winner 2018 Best Evolution of Company Benefits Winner 2018 Best Healthcare and Wellbeing Strategy of the Year Winner 2017 Best Financial Wellbeing Strategy Winner 2018 Mental Health Initiative of the Year

£130m+ 280+ £18m+* 25+ 9.4 £9,100 1 million+ ABOUT US Lent to employees Clients Saved in interest By members Employee benefit partners Neyber is a free employee benefit taking care of the financial wellbeing of UK employees . Neyber enables employers to support their workforce’s financial wellbeing through access to financial guidance, affordable loans and attractive savings. Our Financial Wellbeing Team is made up of in-house experts that facilitate your employees ’ online and offline financial needs. The idea is to build a community of employees who can confidently deal with money and have access to fairer finance when they need it. Intro on Neyber - our mission - what we have achieved. We are a partnership business - worked with PMAS?? Looking I build a partnership with Coop. £130m+ 280+ £18m+* 25+ Average loan size addressable employee base Trustpilot rating 9.4 £9,100 1 million+ Private and confidential *Average term of debt is 4 years. Calculation based on implied APR of 30%.

industry thought leaders StepChange Debt Charity Neyber co-founder Monica Kalia has joined the Board of Trustees at independent leading UK debt charity, StepChange. It is chaired by the former Chief Executive of the Financial Conduct Authority, Sir Hector Sants. The Board aim to provide solutions as the need for free debt advice grows and strive towards a society free from problem debt. Inclusive Economy Partnership Neyber has been chosen as a grant winner and active Delivery Group partner in the Inclusive Economy Partnership (IEP) programme on Financial Inclusion. The IEP brings together innovators, businesses and civil society to develop solutions in three challenge areas - financial inclusion and capability, mental health, and transition to work for young people and is a pioneering initiative to build a more inclusive economy. Working with the government on financial inclusion The House of Lords Select Committee on Financial Exclusion published a report highlighting how employers have a key role in countering financial exclusion amongst the UK’s 30 million strong workforce. Neyber research provided key evidence for statements within the report. Private and confidential

Questions Private and confidential

Thank you . Andy Collings andrew.collings@neyber.co.uk Top 50 “Emerging stars” 2017 WINNER of “Benefits Innovation of the Year” 2017 SHORTLISTED for “Innovation in Consumer Finance” & “Ethical Financial Services of the Year” 2017 Provider to WINNER of "Best Financial Wellbeing Strategy" FINALIST for “Newcomer” WINNER of “Benefits Innovation of the Year” 2016 SHORTLISTED for “Best Product for Making Pay Go Further” RUNNER UP for “People’s choice award” 2016 SHORTLISTED for “Most Innovative Product of the Year” & “FinTech Startup of the Year” Copyright 2018 Neyber - All Rights reserved Neyber Ltd is authorised and regulated by the Financial Conduct Authority. Financial Services Register number 718709; Registered address: First Floor East, Tabernacle Court, 16-28 Tabernacle St, London EC2A 4DD; Company registered number: 08806631; Data Protection Registration Number: ZA39009 Neyber intends to offer customers a range of investment options for regular, salary deducted contributions to their investments portfolio with access to a range of higher return investment/lending products including tax efficient ISAs. Such products will not be eligible for the Financial Services Compensation Scheme. @helloneyber company/neyber neyber.co.uk