12 Delivery Chapter 12 Title Slide Delivery Nonverbal Communication Methods of Speech Delivery Manuscript Speech Impromptu Speech Extemporaneous Speech Impromptu-Extemporaneous Conversational Quality Using Conversational Quality The Speaker’s Voice Volume Pitch Rate Pauses Vocalized Pauses Vocal Variety Using Vocal Variety Pronunciation Articulation Dialect The Speaker’s Body Using Gestures and Eye Contact Kinesics Practicing Delivery Preparing for the Question-and-Answer Session Managing the Question-and-Answer Session Blank Slide Delivery

Nonverbal Communication Communication based on a person’s use of voice and body, rather than on the use of words.

Methods of Speech Delivery Manuscript Memory Impromptu Extemporaneous

Manuscript Speech A speech that is written out word for word and read to the audience.

Impromptu Speech A speech delivered with little or no immediate preparation.

Extemporaneous Speech A carefully prepared and rehearsed speech that is presented from a brief set of notes.

Impromptu Extemporaneous Little or no immediate preparation Fully prepared, delivered from brief notes

Conversational Quality Presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed.

The Speaker’s Voice Volume Pitch Rate Pauses Vocal variety Pronunciation Articulation Dialect

Volume The loudness or softness of the speaker’s voice.

Pitch The highness or lowness of the speaker’s voice.

Rate The speed at which a person speaks.

Pauses A momentary break in the vocal delivery of a speech.

Vocalized Pauses Pauses that occur when a speaker fills the silence between words with vocalizations such as “uh,” “er,” and “um.”

Vocal Variety Changes in a speaker’s rate, pitch, and volume that give the voice variety and expressiveness.

Pronunciation The accepted standard of sound and rhythm for words in a given language.

Articulation The physical production of particular speech sounds.

Dialect A variety of a language distinguished by variations of accent, grammar, or vocabulary.

The Speaker’s Body Personal appearance Movement Gestures Eye contact

Kinesics The study of body motions as a systematic mode of communication.

Practicing Delivery Go through your preparation outline aloud to see how it translates into spoken discourse. Prepare your speaking outline. Practice the speech aloud several times. Polish and refine your delivery. Give your speech a dress rehearsal.

Preparing for a Question-and-Answer Session Formulate answers to possible questions Practice the delivery of your answers

Managing a Question-and-Answer Session Clarify the format Approach questions with a positive attitude Listen carefully Direct answers to the entire audience Be honest and straightforward Stay on track