Your Daily Work Affects the System! Maricopa Regional Continuum of Care

System Performance Measures: Goal HUD started tracking 3 years ago in FY 2015. Lastest data submitted to HUD= FY 17 (Oct 2016 – Sept. 2017) Ensure that the local homelessness response is a coordinated system Not funding sources/programs operating independently System Performance Measures: Goal

Who Affects the System? YOU!!! Clients Who Affects the System? YOU!!! Funders Providers Work Together!!! Collaborative Applicant: MAG HMIS Lead Funders HUD: CoC, ESG, PATH, RHY, HOPWA, SSVF, GPD DES AZ DOH Maricopa County Cities Private Foundations Collaborative Applicant: MAG in Maricopa County Reports SPMs to HUD Coordinated Entry Singles and Families HMIS Lead Providers that provide programs Homeless Prevention Street Outreach Emergency Shelter Transitional Housing Rapid Rehousing Coordinated Entry

Coverage: Maricopa County 9,224 mi2 24 municipalities https://www.tripsavvy.com/map-of-phoenix-area-maricopa-county-4135541

Performance Measures: RARE Data Maricopa County Numbers First Time Homeless Last 2 years, not in shelter / temporary housing (ES/TH); or Last 2 years, not in shelter, temporary housing (ES / TH) or perm housing (RRH / PSH) ~8,000: not in shelter or temp housing ~10,000: also not in perm housing Total # Sheltered Annual Sheltered HMIS Data ~14,000 PIT Count: One Day One Day Sheltered One Day Unsheltered ~3,500 (FY18: 200 up) ~ 2,000 (FY18: 600 up)

Performance Measures: BRIEF Data Maricopa County Numbers Length of Time Homelessness Average number of days homeless ES only; or ES + TH ES only: ~60 days ES + TH: ~100 days Increases in Income Note: CoC projects only Stayers: stayed in program during FY17 Percent of stayers increasing employment income Percent of stayers increasing non-employment income Percent of stayers increasing total income Employment income: ~5% Non-employment income: ~35% Total income: ~35% Performance Measures: BRIEF Employment job: earned income Non-employment income: SSI / SSDI Total monthly income

Performance Measures: NON-RECURRING Data Maricopa County Numbers Returns to Homelessness From street outreach and permanent housing, went to perm housing (2 yrs before), and returned to homelessness Within 6 months 6 – 12 months 2 years Street Outreach: Never had housing before. Double compared to PH w/6 mo: ~20% 6-12 mo: ~10% 2 years: 35% Permanent Housing w/ 6 mo: ~10% 6-12 mo: ~5% 2 years: ~20% Successful Placements Percentage of Clients Successfully Placed into Permanent Housing from Street Outreach From SO (exits): ~10% From RRH/PSH (exit or maintain): ~90% Performance Measures: NON-RECURRING

What Can We Do? Within Our Control Measures Activities First Time Homeless Total # Sheltered Enhance diversion practices Connect clients to CAP offices that have prevention dollars RARE

What Can We Do? Within Our Control Measures Activities Length of Time Homelessness Practice Housing First Lower eligibility requirements Avoid evictions and terminations, (rare exceptions) Effectively Case Manage Effectively assess housing barriers Develop housing plans that link people to right type of assistance (and no more than necessary) Train clients on how to be low risk tenants Focus on long-term stayers Provide good data entry!!! Partner with Landlords Increases in Income Note: CoC projects only Participate in SOAR to get clients SSI and SSDI benefits Job training and Life Skills Training What Can We Do? Within Our Control BRIEF

What Can We Do? Within Our Control Measures Activities Returns to Homelessness Partner with behavioral health programs, medical programs and workforce development programs Life skills and tenant training Connect clients with social supports Progressively engage clients Successful Placements Develop deeper relationship and rapport with clients and conduct full assessments Develop deeper relationships with landlords Focus on move-on strategy where appropriate (opens space for someone else). Partner with PHAs. Develop more RRH, PSH and affordable housing What Can We Do? Within Our Control NON-RECURRING

IMPACT MAG staffs the Maricopa CoC and reports SPMs to HUD. If we improve our SPMs, we may get more funding for CoC programs for our community! What you do daily matters!!!  IMPACT

Questions? Kinari Patel, JD, MSW Human Services Planner Maricopa Association of Governments kpatel@azmag.gov