Quarterly Facility Coordinator Meeting May 2, 2017 Carnegie Mellon University Quarterly Facility Coordinator Meeting May 2, 2017 Agenda Items Campus Services Coming Soon - Tartan Ink University Stores Parking System Improvements Postal Services Custodial Services Introduction to the New Director – Brian DePalma Summer Projects Cleaning Schedules Format CDFD Recent and Active Projects Major Projects Summer Impacts

Campus Services are very pleased to announce the opening of a new copy, print and ship center in July 2017:

This opening marks the beginning of a joint venture between the University Copy Centers and Printing & Mailing Services under the leadership of Pat Herbster and Dan Tyson. James Ward has been promoted and will be the new Tartan Ink Supervisor.

We hope you will join us in celebrating our grand opening early July 2017. Our new location is in the basement of the Cohon University Center, down the hall from the Credit Union.

PLEASE NOTE: The storefront will be closed for renovations during the month of June 2017. However, orders for this location will still be accepted via email, at the Tepper Copy Center in the basement of Posner Hall, or online.

https://webcopy.campusservices.cmu.edu/ You can use WebCopy to submit copy and print requests online. WebCopy accepts most standard file formats and sizes up to 100MB. The site is secure, so confidential matter can be safely submitted via Webcopy. If you have hard copy files, you can still go online, fill out the form, and request pick up of your originals. https://webcopy.campusservices.cmu.edu/

We will offer a variety of services at the new storefront at competitive, affordable rates including Printing and Copying Lamination Large Format Printing Binding Shipping Through UPS

More details will be available closer to the grand opening More details will be available closer to the grand opening. If you have questions or concerns, please contact James Ward jward1@andrew.cmu.edu Pat Herbster pherbster@cmu.edu Dan Tyson dt1z@cmu.edu

University Stores

University Store Art Store

Campus Store University Store Special Orders Virtual “Pop-Up” Stores Gift Baskets Gift ideas Price point Quantity Timeline

Expertise in consulting, sales, service University Store Computer Store Expertise in consulting, sales, service

Textbook Operation University Store Moving to online interface for students More options Better prices Current support plus online tools to make life easier Contact: books@andrew.cmu.edu

University Store We’re CMU staff working for the CMU community. Let us know what we can do for you!

Parking System Improvements for 2017-2018 Carnegie Mellon University Parking System Improvements for 2017-2018 Facility Coordinator Meeting

Initiatives Automatic roll-over 2017-2018 rates Night and Weekend Parking Parking & Transportation Advisory Board

Automatic Roll-Over Current state: every parking space reallocated every year Going forward: current permit holders have a right of retention, and can waitlist for another location Current permit holders do not get “bumped” P&TS provides improved system administration

2017-2018 Rates For 2017-2018, the average parking rate will increase by $4.83 per month. It is expected, however, that continued improvements in the parking system will necessitate larger rate increases in future years.

East Campus Garage Night & Weekend Parking Based on feedback from all 4 representative bodies, there will be no change in night and weekend rates for the FY18 parking year. Proposed changes will be reviewed and discussed with the newly re-organized Parking Advisory Board. Full Night-Weekend charging model generates ~$300K/year in annual revenue

Parking & Transportation Advisory Board The PTAB provides: A forum for the campus community to consider and evaluate issues related to parking and transportation services including policy and operations Recommendations to the AVP for Facilities Management and Campus Services and the Vice President for Operations to form parking and transportation policy for CMU Fall 2017 launch Modeled after UNC Advisory Committee on Transportation & Parking (ACT) Broad faculty, staff, and student representation

POSTAL SERVICES

Postal Services: Campus Cornerstone Postal Services’ operations reach every member of the campus community 2 routes on and off campus (departments, faculty, and staff) 6358 student mailboxes Full service USPS contract station in the basement of the Cohon University Center Student package pickup Approximately 170,000 packages delivered in F16 Mailing and shipping supplies

Postal Services: Services USPS domestic and international shipping Express, Priority, First Class, and Media Mail Certified Mail, Registered Mail, and Insured Mail Special delivery for on-campus, same-day service Mailboxes for rent to faculty, staff, and graduate students (at half the rate charged by USPS) Distribution of internal and external advertising through post office boxes Mail metering and dispatch services

Postal Services: Data Driven We track and analyze operational and financial data on a daily basis, and use that data to make decisions and drive performance Retail sales from walk-in and departmental customers by product line Parcel volume, trends, and operational throughput Guides staffing decisions and creates service opportunities Annual analysis for large scale adjustments Delivery route examinations and reorganization Post office box quality checks Annual thirty day mail count and time study

Current Challenge: Lobby Remodel We are working with USPS and FMCS to remodel our dated retail counter in F17. The remodel provides for more interaction with our customers; an accessible counter for disabled customers; and ergonomically designed work stations for our employees.

Postal Services: Conclusion WWACD? .

New Associate Director of Custodial Services Carnegie Mellon University New Associate Director of Custodial Services Brian DePalma depalmab@Andrew.cmu.edu

Summer Cleaning Projects Carnegie Mellon University Summer Cleaning Projects Summer deep cleaning projects are already being scheduled through Maximo Provide a priority list to Custodial Services CSR by May 19 to: cleanit@andrew.cmu.edu  Contact cleanit@andrew.cmu.edu if you have questions and would like a consultation We will publish a final schedule on June 1

Meeting for Feedback on Routine Cleaning Carnegie Mellon University Meeting for Feedback on Routine Cleaning Over the summer, we are revising the academic calendar cleaning schedules We want your feedback on routine cleaning schedules Are any of your spaces are changing – or did they change last semester Where do you see opportunities for improvement Also, we will update the posted cleaning schedules on www.cmu.edu/fms

CDFD Recent and Active Projects Carnegie Mellon University CDFD Recent and Active Projects

CDFD Major Projects Carnegie Mellon University Tepper Quad – Opening summer 2018 Hamerschlag Hall Maker Wing – Completion winter 2018 4721 Fifth Ave –Marketing and Communications moving in early August, 2017 Tata CS Hall – Opening fall 2018 Ansys Hall – Construction start December 2017 and open summer 2019

CDFD Summer Projects Carnegie Mellon University Tepper Quad – Restricting right inbound lane of Forbes and closing north sidewalk and Morewood Parking. Also, restricting access through the RMCIC garage and into FMS car barn. Hamerschlag Hall Maker Wing – Restriction of C level corridor Mall Storm‐water – On the north side of the mall at Wean West Wing Resnick ‐ Plaza waterproofing Hamerschlag Hall –Window replacements Morewood Gardens – east side courtyard will be construction laydown zone

Send agenda items to fixit@andrew.cmu.edu What would you like to see presented at the next Facility Coordinator Meeting??? Send agenda items to fixit@andrew.cmu.edu Next Facility Coordinator Meeting Thursday, July 20, 2017    1:00PM to 2:30PM Cohon University Center – Connan Room