1 4 ITOM Pinpoint Automate Imagine the Possibilities MOBILE-READY ELIMINATE SERVICE OUTAGES AT LIGHTSPEED Explore the power of IT Operations Management Proactively Identify Service Issues, Pinpoint Disruptions, and Automate Remediation With ServiceNow, eliminate outages with a service-aware approach, ingest operational information, and enable IT to predict and prevent issues, and quickly respond to incidents. Pinpoint Automate Identify Issues Remediation Proactively Disruptions Quickly identify the business services experiencing problems. Review the infrastructure and operational data to determine root cause and the best approach to resolution. Reduce time to resolution by seamlessly connecting information, people, and processes. Know the status of critical business services through a single dashboard. IT will be the first to know before problems arise. Gain Control Proactive Notifications Deliver Targeted Notifications to Affected Users Through Visibility Provide Consistent, Actionable Information For QUICK and MOBILE-READY CONVENIENT COMMUNICATION 4 1 Products to SERVICE- SHARED CLOUD MAXIMIZE CENTRIC OPERATIONS MGMT EXCELLENCE PLATFORM ©2017 ServiceNow All Rights Reserved https://www.servicenow.com/solutions/prevent-service-outages.html