Content Management A proposal that takes the current resources in a business and aims to make them more efficient. Increasing the CDOR’s efficiency and effectiveness of the auditors’ time. Increasing tax compliance of small and new businesses. “Small” – less than 50 employees.
Business Survey Results Increase compliance through better communication between the Department of Revenue and small/new businesses t (1 = low, 10 = high)
Business Survey Results Lack of communication between CDOR and small / new businesses Mention pre-audit checklist and website redesign Creation of a Business Owner’s Guide
Examples of Other States’ Websites Virginia – of the live chat FL – BOG LA - site looks professional Arizona or new mexico - managed audit program Include click test results on either this slide or the next one
Click Test of Colorado’s Website vs. Other States’ Websites Florida Arizona Illinois Louisiana California Business Section N/A 1 Business Owner’s Guide 3 How to Prepare for an Audit 2 State or Federal Tax Form Sales and Use Tax 4 Managed Audit Program 6 Virginia – of the live chat FL – BOG LA - site looks professional Arizona or new mexico - managed audit program Include click test results on either this slide or the next one
Current Colorado Website: Have an screen shot of the old DOR website
Proposed Colorado Website: Have a screen shot of the new DOR website
Resolution Actions: Results: Creation of Business Owner’s Guide Include a Pre-Audit Checklist Partial redesign of the Department of Revenue’s website Results: Increased communication between the CDOR and new/small businesses Compliance increases Consistency across all audits Easier to navigate and find information on the CDOR’s website Inaction: not using the MAP