Training & Development 2 By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com Training & Development 2 By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By Dr. Muhammad Zia-ur-Rehman Assistant Professor HEC Approved Ph.D. Supervisor Academician, Trainer and Consultant PhD, MA Eng., MPM, MBA, MEd, LLB, E-mail: scholarknowledge@gmail.com Mob. +923005365378 By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com Never tip the waiter untill you are served with the food. There are 2 things to go with: either I lecture and you listen and you go home…. Or I go with practical sharing of knowledge and instead of looking at me what sort of tie he is wearing or how he speaks… oh what a giant hair cut this guy has… we focus on the the contents and become efficient in what we are here for…..in true sense….. if you want that…. You have to promise with me one thing….. that u will speak truth and come with genuine answers with your heart….. Promise…  I have spent 10 years learning what makes a successful person : Successful people do and unsuccessful people don’t Winners do and losers don’t In the next 2 hours we will explore many things about how to become winners and not the losers through time management By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

HUMAN LEARNING PYRAMID By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com HUMAN LEARNING PYRAMID Work Training Education Life Experience By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

TRAINING Cost ? Investment ? By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com TRAINING Cost ? Investment ? By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

THE VALUE OF INTANGIBLES Year Intangible % Tangible % 1982 38% 62% 1992 2000 85% 15%

Training as Investment By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com Training as Investment Pay Back Pay Forward Increased Profitability Improved performance against Budget Reduced staff turnover Reduced absenteeism Improved quality Shorter processing time Reduced error rate Reduced re-work More customers / markets Reduced overtime Fewer accidents / less compensation bills New ideas Improved responses to crises Improved customer satisfaction Greater flexibility of workforce Improved morale Delegation of decision making Fewer grievances Enhanced skill level Increased confidence to deal change More positive attitude By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

TRAINING DESIGN PROCESS By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com TRAINING DESIGN PROCESS Ensuring Employees’ Readiness for Training Creating a Learning Environment Conducting Needs Assessment Developing an Evaluation Plan Ensuring Transfer of Training See Figure 1-1 on page 6 for details Monitor and Evaluate the Program Select Training Method By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

TRAINING CYCLE TNA Training Policy Effectiveness Implementation By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com TRAINING CYCLE TNA Implementation Training Policy Effectiveness By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

IMPLEMENTING TRAINING By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com IMPLEMENTING TRAINING TNA Define objectives Review with line Manager Gap Analysis Prioritize Training Post Training Report Design and conduction Training By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

Overview of use of Training methods industry Report 2000 (USA) By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com Overview of use of Training methods industry Report 2000 (USA) By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

POST TRAINING EVALUATION By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com POST TRAINING EVALUATION Feed back Control Intervention By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

TRAINING EFFECTIVENESS By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com TRAINING EFFECTIVENESS Measure of levels of knowledge, skill and attitude Before Training After Training By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

TRAINING POLICY Training Mission Training Objectives By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com TRAINING POLICY Training Mission Training Objectives Training Procedure By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

T & D Policy Purpose / objective Applicability Commitment By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com T & D Policy Purpose / objective Applicability Commitment Responsibility Resources Assessment of workforce needs By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com

Development vs. Training By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com Development vs. Training By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com Figure 10–6 By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com By: Prof. Dr. M. Zia-ur-Rehman, scholarknowledge@gmail.com