Flexible Services iNotice Board Tuesday, February 1, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Tuesday, February 1, 2016 Actual Trips: 408 Actual Passengers Transported: 442 Overall On Time Performance: 97.3% Scheduled: 56.6% Appointment Time: 98.2% Productivity: 1.66 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Tuesday, February 1, 2016 Actual Trips: 594 (59%) Actual Passenger Transported: 605 Overall On Time Performance: 95.1% Scheduled: 95.3% Appointment Time: 93.9% Productivity: 10.50 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Tuesday, February 1, 2016 Total Trips: 1002 Trip Per Hour: 6.9 Actual Passengers Transported: 1047 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Tuesday, February 1, 2016 STAR Transported: 214- Ambulatory 228-Wheelchair / Scooter, Etc Advantage Transported: 600- Ambulatory 5 - Wheelchair / Scooter, Etc Total : 814- Ambulatory 233- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6