Applied Industrial Management (IET 327) Instructor: Dr. Hans Chapman Department of Industrial and Engineering Technology College of Science and Technology Morehead State University Organizational Study: Corrugated Paper Products Inc. (CPPI) Note: Company name changed upon request Group 5 Members: James Forrest, Lowell Outland, Jonathan Wallingford, Ben Wenning April 24, 2011
Mission Statement Our mission is to be the best by consistently exceeding customer expectations, maximizing asset utilization, lowering costs and improving efficiency. Our goal is to deliver total value that meets customer needs and exceeds their expectations – becoming a long-term, trusted advisor and preferred supplier.
Maysville Organization Plant Manager Technical Mgr Sr. Process Eng Environmental Specialist Tech Sales / Service Mgr IQP Coordinator Production Mgr Team Leader A Team Team Leader B Team Team Leader C Team Team Leader D Team Team Leader Safety Coord Team Leader (Vacant) Eng/Maint Mgr PC/IT Engineer Reliability Engineer Maint. Planner Mechanical Maint. Planner Electrical Info System Admin Mill Secretary HR Mgr HR/Training Coordinator Logistics Mgr Logistics Coord Traffic Recycle Clerk Inbound Coord Outbound Coord Controller Purchasing Coord Buyer Stores Supervisor Accounting Coord Accounting Clerk Admin Assistant Reliability Manager Recycled
CPPI Products Consumer Goods Packaging Industrial Containers Container Board Building Products Consumer Goods Packaging Industrial Containers Gypsum Board Fiber Board Lumber Particle Board
Work Force: Maysville Plant 100 people total 70% male 30% female Small percentage physically disabled
Organizational Structure Bureaucracy Designed to reduce # of personnel Arranged into functional departments All Dept. managers report to plant manager Narrow span of control
Diversity Policy Dedicated to maintaining a work environment free of harassment, in which all employees feel comfortable and can contribute The company is committed to following Equal Opportunity Employment (EEO) Laws Committed to working with minority organizations to reach out to minorities to add to work force.
Customer Service Goal is to exceed customer expectations. Have received awards and recognition for consistent excellent customer service. Everyone assumes responsiblity for quality to ensure product meets acceptable manufacturing parameters.
Work Teams Company has 4 Teams Each Team consists of 2 Sub-Teams Sub-Teams are divided into 5 Skill categories
Group Dynamics
Use of Information Technology/Innovation Camera system to monitor product Energy efficient machines New Testing equipment
Globalization Efforts Exploring shipping alternatives for global shipments Continue to ship to continental U.S, Canada and Mexico
Managerial Challenges Need to explore replacing older machines Need to explore cost effective shipping Maintaining a highly trained workforce Investigate possibility of more reliable power source
Recommended Actions Look at getting new computer software for process control. Hire more people Train new people Expand on what got you there, motivation, support of process and people from corporate management.
Recommended Actions Cont. Keep looking for new technologies to enhance productivity. Continue to look for markets for by products. Look for possible ways to take by product and make energy and steam for the process to eliminate total dependence on an outside source.
Conclusion This company will stay competitive because of technological advances. Well trained workforce.