Scottish Resilient Communities Conference 2017 We live in communities that are inclusive, empowered, resilient and safe Working in the space between statutory responders and the community – experience from the Grenfell Tower fire. Robert Colburn, Emergency Response Operations Manager Scotland British Red Cross
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Services used Response Recovery Friend and Family Assistance Refugee Services Out Reach Logistics Support Line Psychosocial Support Safe Space Transport Financial Support Appeals/Fundraising Lobbing/Advocacy Convergent Volunteers Interpreters
Challenges Scale Time/volume Environment Hidden Community Out Pouring Spontaneous Volunteers Social Media Donations/Appeal Distribution of Goods Rights of Access Emotional Impact Returning to new Normality