Education and Awareness Practice Team Round Table

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Presentation transcript:

Education and Awareness Practice Team Round Table Carrie Schmidt, Senior Manager, ITS Education and Awareness Practice May 4, 2018

Agenda Introduction Overview Contact Round table discussion

Education and Awareness = Teamwork We have highly skilled, talented and specialized team members on board: Carrie Schmidt, senior manager Chloe Payne, program coordinator and creative force Selena Panchoo, web developer and design guru Amin Syed, analyst and a recent U of T grad We are building the team and are hiring for: Senior communications officer Education and awareness officer

Overview The Education and Awareness Practice (Ed A) team will provide a holistic and strategic approach to all education, awareness and communication needs across the Information Technology Services (ITS) portfolio. Information security is one of the first areas we will be focusing on, but our reach goes beyond to all of ITS and other areas of the university. The team will have a two-way communication and feedback approach. The scope of our work will include but is not limited to: divisional campaigns faculty engagement phishing simulations targeted advocacy events awareness campaigns strategic planning change management web design/visual communications newsletter, video, events, consulting and much more

Overview In the Loop: a monthly electronic newsletter TechKnowFile: website, social media Office 365: website, videos, posters, tips

Contact Carrie Schmidt, Senior Manager, ITS Education and Awareness Practice 416-946-8155 Carrie.Schmidt@utoronto.ca 215 Huron, 9th floor Office 917

Discussion From an education, awareness and communications perspective, what has worked in the past? Do you have any success stories (successful initiative, employee going the extra mile, innovative tool) that you would like to share with a broader audience? Can you identify any past barriers or gaps in communication within ITS? Is there a particular audience you want to reach but haven’t yet? Does your group have a communication channel that you want to tell us about? Are there any risks you want to bring to the forefront? Does your department/team have any major projects that may need communications, education and awareness support? If so what are the timelines? Anything else you would like to share/ask?

Thank you