Leadership Mind and Heart

"Before you are a leader, success is all about growing yourself "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." Jack Welch

Chapter Objectives Recognize how mental models guide your behavior and relationships. Engage in independent thinking by staying mentally alert, thinking critically, and being mindful rather than mindless. Breaking out of categorized thinking patterns and open your mind to new ideas and multiple perspectives. Begin to apply systems thinking and personal mastery to your activities at school or work.

Chapter Objectives (contd.) Exercise emotional intelligence, including being self-aware, managing your emotions, motivating yourself, displaying empathy, and managing relationships. Apply the difference between motivating others based on fear and motivating others based on love.

Leader Capacity versus Competence Competence – the set of skills necessary to succeed Capacity – the potential each of us has to do more and be more than we are now

Mental Models Theories people hold about specific systems in the world and their expected behavior

Leader’s Mind Independent thinking Open-Mindedness Questioning assumptions and interpreting data and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others Open-Mindedness The process of continuously reevaluating previously learned ways of doing things in the context of evolving information and shifting circumstances

Systems Thinking The ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns

Personal Mastery The discipline of personal growth and learning and of mastering yourself, it embodies personal visions, facing reality and holding creative tension. Refocusing and redefining future and vision Commitment to the truth Managing the gap between the vision and the current situation

Emotional Intelligence A person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others

Ex. 5.5 The Components of Emotional Intelligence Self-Awareness Social Awareness Emotional self awareness Accurate self-assessment Self-confidence Empathy Organizational awareness Service orientation Self-Management Relationship Management Emotional self-control Trustworthiness Conscientiousness Adaptability Optimism Achievement-orientation Initiative Development of others Inspirational leadership Influence Communication Change catalyst Conflict management Bond building Teamwork and collaboration

Ex. 5.4 Eight Families of Emotions Enjoyment Anger Fear Love Disgust Surprise Shame Sadness

Types of Motivation Fear-based Motivation Love-based Motivation Motivation based on fear of losing a job Love-based Motivation Motivation based on feeling valued in the job