FY19 Training calendar Course Name Duration Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 Build Trust, Coach and Motivate People 2 days 6-7 Business Etiquette 1 day 9 Emotional Agility 3-4 Engagement, a new management era 16-17 Excellence in Customer Service - Arabic 12-13 Excellence in Customer Service - English 8-9 Kalimat 9-10 Managing People Performance 23-24 MBTI 17-18 Personal Effectiveness 18-19 Self-Leadership 3 Stress Relief and Reduction 7-8 Competency Awareness Sessions 13-14 and 5-6 25-26 10-11