What Safety Success Does Not Look Like… Show the video. It will be fun to watch. You may want to watch it a couple of times to pre determine a few answers.

How To Track Safety Success “What is not measured, cannot be managed” How To Track Safety Success www.concretepipe.org

…having good tools, PPE, and equipment? …having excellent processes? 3 What is Safety Success? Is it… …having good tools, PPE, and equipment? …having excellent processes? …having good communication? …having good organization and housekeeping? …providing good quality training? …being OSHA and EPA compliant? …not having injuries? It is all of these and many more…. www.concretepipe.org

There is no “Concrete” Answer To Have Success this formula seems to have the components necessary; Leadership + Systems + Culture + Environment www.concrete-pipe.org

Components Necessary for Safety Success? A common Vision Safety System Assertive Leadership Active communication Proactive mindset Compliance with Regulatory (EPA/OSHA) Accountability Engagement and Involvement (all levels) Behavior / Hazard Identification Training and Education Resources www.concrete-pipe.org

Vision www.concrete-pipe.org

Safety System www.concrete-pipe.org

Leadership www.concrete-pipe.org

Must be Proactive Proactivity Avoid Level of Proactivity Pre-empt Self Correct External Alert React Ignore Anticipate and Fix Issues Recognize potential problem and provide solutions A problem exists. Problem identified. Actions taken Level of Proactivity Outsiders ID problem Damage Happens. Must Repair Damage Happens. Nothing Changes www.concrete-pipe.org

2 Way Communication www.concrete-pipe.org

Acting in advance to deal with an expected difficulty; Proactivity Acting in advance to deal with an expected difficulty; www.concretepipe.org

Compliance and Regulatory www.concrete-pipe.org

Accountability www.concrete-pipe.org

Engagement / Involvement www.concrete-pipe.org

Behaviors / Hazard Observation www.concrete-pipe.org

TRACKING SAFETY Success The previous items were reviewed to provide definition to items which can be tracked. TRACKING SAFETY Success www.concrete-pipe.org

Leading and Lagging Indicators The Trick is…you have to figure out the right stuff to measure… www.concrete-pipe.org

Trailing and Leading Indicator Examples Trailing Indicator Examples Leading Indicator Examples Injury frequency and severity Near misses (frequency, trend) Fatality or other accidents Lost workday rate Chemical releases OSHA citations (number of citations and type) Workers' compensation claims (trends and amounts) Experience modification rate (both the rate and any changes) Employee turnover rate Number of third-party certifications achieved % of employee training completed vs. expected Inspection Completion Rate Safety Control Implementation Behavior Observations Accident investigation results Behavior or hazard assessments Employee perception surveys Hazard Reporting www.concrete-pipe.org

Functions of Leading and Trailing Indicators Leading Indicators Reactive Review Goal Setting Learning Results Proactive Predictive Trend Analysis Assessment Tracking www.concrete-pipe.org

Which Indicators are best ? Trailing Indicators Leading Indicators They are both Valuable, and both are necessary... www.concrete-pipe.org

Implementation Strategy for Indicators 1 Trailers are results – unchangeable / history Start with an intense review of trailing indicators Large company or stand alone plant Become Benchmarks for improvement Year Rec Inj. LTI Fines / Penalties WC Costs 2015 6 2 $16.9K $290K 2014 4 $ 7K $264K 2013 12 7 $ 12K $372K www.concrete-pipe.org

Implementation Strategy for Indicators 2 Year Rec Inj. LTI Fines / Penalties WC Costs 2015 6 2 $16.9K $290K 2014 4 $ 7K $264K 2013 12 7 $ 12K $372K Dig deep Where did the fines come from? Seem to be rising…why What controls are available Dig deep Where and how did ee’s get hurt??? What was the severity What were the circumstances of each? www.concrete-pipe.org

Implementation Strategy for Indicators 3 Based upon former Review…. Analyze where the BU is on each of these… Ask – How can each be improved? Ask - What measures can I put in place? Ask - Will they allow to evaluation? Components Necessary for Safety Success A common Vision Safety System Assertive Leadership Active communication Proactive mindset Compliance with Regulatory (EPA/OSHA) Accountability Engagement and Involvement (all levels) Behavior / Hazard Identification Training and Education Resources Integrated Safety Function Pieces are in place to begin development of leading metrics www.concrete-pipe.org

Once a critical analysis has been completed… Tools Tools Tools Once a critical analysis has been completed… Tools must be developed prior to setting leading indicators. Employees must be educated to those tools Some form of verification must be developed to track usage www.concrete-pipe.org

Implementation Strategy…Example Options History / Item Evaluation Potential Leading Indicator (s) High OSHA Bills Very infrequent inspections Training No formal way to know issues are taken care of Number / Quality of internal inspections #/Types of Training provided to EE’s Hazard Identity / Correction Ratio Near Miss and Hazard Reporting Injury # / Severity Over half of injuries are hand related w broken bones Nearly all are related to ee behavior. Behavioral Observations Completed Task Analysis (Developed / Trained) Hazard ID’s Near Miss Reports www.concrete-pipe.org

Pitfalls to Implementation Individualizing control - everyone must be involved and understand them Too Much Focus on the numbers instead of the activity Not setting expectations for performance. (Work Thru Leadership) Establish goals to achieve that performance. Failure to adapt by not reacting to feedback Under emphasis. Leading Indicators should be a focus Failure to assess ongoing needs./Adapt Develop new goals depending on those emerging needs www.concrete-pipe.org

Example Leading Indicators www.concrete-pipe.org

LEADING INDICATORS

Questions, Comments, etc.