Synchronous Communication Team members meet at the same time, but not necessarily at the same geographic location. It may include conference calls, face-to-face-meetings, or online meetings

Asynchronous Communication Team members do not meet at the same time or in the same geographic location. It may include discussion forums or email exchanges.

© Pearson Prentice Hall 2009 Q2 – How can you use collaboration systems to improve team communication? Fig 2-1 Information Technology for Communication © Pearson Prentice Hall 2009

© Pearson Prentice Hall 2009 Q2 – How can you use collaboration systems to improve team communication? Virtual meetings don’t require everyone to be in the same place at the same time. Conference calls – can be difficult to arrange the right time Multiparty text chat – easier to arrange if everyone has mobile texting Videoconferencing – requires everyone to have the proper equipment Email – most familiar but has serious drawbacks in content management Discussion forums – content is more organized than email Team surveys – easy to manage but don’t provide very much interactive discussion © Pearson Prentice Hall 2009