A Practical Look at Types of Corrosion and What Went Wrong

Slides:



Advertisements
Similar presentations
Cost Control in banking sector
Advertisements

Chapter 2. Customer service The group of utilities or benefits the customer expects from the supplier.
VpCI™ Packaging Solutions Rock Star Global Supply Solutions World Sales Meeting 2009.
SANITARY DESIGN PRINCIPLES FOR FACILITIES. ZONES OF CONTROL.
§Introducing KCI’s Nano Ceramic Coatings Technology l KCI is the leader in detergent nano ceramic coatings. l Now there is only one product that cleans,
Chapter 24 stock handling and inventory control Section 24.1
IFSQN CODEX and Good Manufacturing Practice Training Guide.
Enterprise Systems.
Supply Chain Management
VALUE CHAIN ANALYSIS : An Overview
Corrosion & Associated Degradation
Training.
Good Hygiene Practices Incoming Material Requirements Section 2 - Sub-Module 5.2.
Case Study 3.1: WP Inc. Problem-Solving
Effectively applying ISO9001:2000 clauses 5 and 8
World Health Organization
World Sales Meeting Application
Software Project Management Lecture # 8. Outline Chapter 25 – Risk Management  What is Risk Management  Risk Management Strategies  Software Risks.
1 Accreditation and Certification: Definition  Certification: Procedures by which a third party gives written assurance that a product, process or service.
Unique & Superior Lubrication Technologies
Procurement’s Impact on Logistics Business Marketing 880 Spring 1999 Bernard J. LaLonde Steven Robeano.
Support Programs version 2 March 2010 Cleaning and Sanitation
A Technology to Re-cycle and Re-Use Alkaline Cleaners PRESENTED TO THE 16 TH ANNUAL POLLUTION PREVENTION CONFERENCE SEPTEMBER 26, 2013 BY KEN FILIPEK ENERCO.
VpCI™ Packaging Solutions VpCI Metalworking Products World Sales Meeting 2009.
Basics of the Oil, Gas & Petrochemical Industries.
5/28/2016Focus Tech Solutions1 Introduction of. 5/28/2016Focus Tech Solutions2 About Focus  Focus Tech Solutions provides inspection services to manufacturers.
Effective Sanitation 1. GMPs SANITARY EQUIPMENT DESIGN SANITARY FACILITY DESIGN HACCP TRAINED EMPLOYEES VALIDATED & VERIFIED PROCESSES REPEATABLE FOOD.
© 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Cctv Management Solution - CMS From – Intelitech Solutions Pvt. Limited. [ ITSPL Group ]
Program Objectives n Define “Decontamination”. n Identify the steps in the decon process. n Demonstrate, by building, a decontamination reduction zone.
What tests are necessary to make sure your kegs are being cleaned, sanitized and filled correctly By Andrew J. Brewer
Indoor Air Quality (IAQ) Developing a Management Plan Roger G. Morse AIA Dyanki, Inc.
CH’NG CHIA YEE CHUA YI MEI NEW SZE YEE ONG WEI LING KOK KHAR HOW
Isolation Lock-Out Room Johns River Quarry Site Contact: Blake Ardrey, Quarry Manager, BCM, Johns River Quarry Phone:
Mercury Spills and Cleanup Procedures Prepared by: Sarah Neumann Date: 03/08/04.
A Practical Look at Types of Corrosion and What Went Wrong Cliff Cracauer World Sales Meeting 2009.
Phase Separation and the Consequences of Water Infiltration Greggory Addam Vanover Safety Compliance Manager.
Chapter 24 Stock Handling and Inventory Control Section 24.1 The Stock Handling Process Section 24.2 Inventory Control Section 24.1 The Stock Handling.
Supplier Up to Schedule Plan  Supplier receives releases from Lear on a weekly basis via EDI or Fax.  If the supplier does not receive a release on a.
Case Study 3.1 WP Inc MGMT 580 – Quality Management and Statistics Group 3: Cody Groves, Bruce Kastner, & Heather Moore.
BUILDING CONSTRUCTION ( ) GOVERNMENT ENGINEERING COLLEGE,DAHOD CIVIL ENGINEERING DEPARTMENT PRESENTED BY: PATEL TEJASH S. ( ) GUIDE BY:
Chapter 8 Strategy in the Global Environment
Phase Separation and the Consequences of Water Infiltration
Make it Operational: Food Sales
Statistical Techniques
Common Learning Blocks
Safety and Security of Radiation Sources
Procurement’s Impact on Logistics.
AFTER THE SALE: BUILDING LONG-TERM RELATIONSHIPS
World Sales Meeting Application
VpCI™ Packaging Solutions
Basics of the Oil, Gas & Petrochemical Industries
Jenn Sather, Piper Powelson, Kate Horton
Production The Purpose of Manufacturing and
Corrosion & Associated Degradation
Processing Angry Customer’s: Sour Apples Into Cider
Chapter 8 Strategy in the Global Environment
TRENTON Casing Filler Presentation
Treatment –Reverse Osmosis (Desalination)
After the Sale: Building Long-Term Partnerships
RISK REDUCTION PROCESS
ISO 9001:2008 Quality Management Systems
TS
DOCUMENTATION: THE FOUNDATION OF QUALITY
AFTER THE SALE: BUILDING LONG-TERM RELATIONSHIPS
NFMT Quick Fire Presentation: Solving Your Peace of Mind Problem Presenter: Cam Rogers Director of International & Western US Sales June 12, 2019.
Y12 HSC Chemistry Shipwrecks and Corrosion R. Slider
TS
TS
Stoughton Parts Sales 2019 Customer Appreciation Event
Presentation transcript:

A Practical Look at Types of Corrosion and What Went Wrong Cliff Cracauer World Sales Meeting 2009

Outline Types of Corrosion Examined Causes of Corrosion Atmospheric  Makes up majority of claims Microbiologically Induced Corrosion (MIC) Causes of Corrosion Who, What, When, Where & Why Troubleshooting when a claim occurs Examples

Atmospheric Corrosion Necessary Elements Presence of electrolyte Humidity Fe is >60% RH Others depend on: Hygroscopic Nature Atmospheric Pollutants

This presentation assumes that VCI is working

Troubleshooting Corrosion Don’t Panic Everyone WILL eventually have a rust or corrosion issue Emotional Issue: “The sky is falling” * Looking for a scapegoat

Troubleshooting Corrosion Don’t Panic Everyone WILL eventually have a rust or corrosion issue Use the Integrated Solutions Approach * Identify extent of corrosion * Look for potential causes

The Four Quadrants -Which category did your customer fall within Uses VCI HAS a Rust Issue Uses VCI Does NOT have Problem Does NOT Use VCI HAS a Rust Issue Does NOT Use VCI Does NOT Have Problem Recall when you began selling the application. Often a customer will make an assumption that they did not have corrosion problems, when in fact they did. By changing products, it causes their end customer to look more closely at things.

Who is having corrosion?

New Customers Use “the four quadrants” Switching from another brand to Cortec? Pre-existing problem Was the application correct to begin with? Was there an existing corrosion problem that was not noticed? The product change CAUSED the problem Wrong Application Awareness – Customer not aware of the problem Sabotage – Allegiance to previous supplier

Established Customers Long standing customers susceptible: Change in personnel Cutting Corners Product Reduction Down gauging Lower Concentration or thickness Other extenuating circumstances e.g. Receiving party not taking care upon receipt

What, Where, When & How What caused the corrosion problem? Where did the corrosion initiate? When was the corrosion problem identified? How to move forward?

Categorize the Application Identify what is new, or what has changed New Application New Customer New Facility New Material New Process New Raw Material Supplier Change of Season New Shipping Route, or company Usually for a new problem to arise, something had to change. Look for the changes to uncover the root cause of corrosion

Troubleshooting Corrosion Visit the customer Allows you to identify Who is responsible The extent of the problem Difficult to see from a picture Emotion & Attitude of the customer Other factors involved Coordinate someone to visit the sight of the corrosion problem

Troubleshooting Corrosion While visiting the customer Look for the unusual Smells Textures Purchasing habits (prior to visiting) Different people using the product Coordinate someone to visit the sight of the corrosion problem

Process Troubleshooting Packaging Problem What does the corrosion look like? Is it uniform throughout the package? Is it isolated to one area of the package? Top of package Center of package Is there moisture in the package?

Process Troubleshooting Chemical Application What does the corrosion look like? Is it happening immediately (flash rust)? Quality Control Identify how they measure the product pH Refractomer Temperature Check the quality log

What We Need Cortec Product used: Batch number Process flow chart What happens before & after product use Sample of material from batch, or process Pictures Contact Data Contact Cortec Immediately – Don’t Wait Make a joint call Deploy someone to the end customer

Examples of Troubleshooting

Example: Insufficient Protection Heavy Corrosion Evidence of Condensation Multi-metal corrosion Don’t automatically blame competitor’s product!

Example: Contamination

Example: Contamination VpCI 368 Applied to surfaces Visually examined Identified unusual occurrences 368 not clinging to vertical surfaces Pooling present Possible causes: Contamination Surface temperature too high

Example: Insufficient Protection

Example: Insufficient Protection Existing, long standing customer VpCI 322 fogged inside engine compartment No visual indication of application problem Reviewed purchase history Using 1/10 of the appropriate amount Resulted from personnel changes

Example: Contamination & Physical Damage

Example: Contamination & Physical Damage

Example: Contamination & Physical Damage Problem: Probes enter tanks and chip away coating Solution: Add a finish coat (MCI 2026) that significantly increased impact resistance by 200% Increase overall coating thickness for additional protection

Contamination Cleaning Process Carryover Decreased pH in 377 VpCI 422

Example: Work In Process Corrosion

Example: In Process Corrosion “Corrosion” upon receipt (right) Finished Gear (left) Shipment to Brazil

Example: In Process Corrosion Corrosion identified at end customer in Brazil Considered quality issue at packager Solution: Reviewed packaging No noticeable issues Looked at parts with corrosion Viewed earlier process Likely cause was handling & processing issue Quality log not properly maintained

Example: Damage in Transit

Example: Damage in Transit

Example: Existing Corrosion Chiller shipped to India Bleeding through paint Audited Entire process

Example: Existing Corrosion Corrosion ID by customer in India Previous Process: Leak test Wash Paint Pre-treat Paint Painting over rust No inhibitor in paint

Example: Existing Corrosion Added VCI to wash Used PKG during shipping Band-aid approach Working on paint

Troubleshooting Corrosion Don’t “pass the buck” Take ownership Provide a solution Become the corrosion expert Benefits: Secure existing business Develop new business Eliminate Competition

Troubleshooting Corrosion Be Proactive For existing customers: Perform regular corrosion audits Sell Integrated Solution Don’t assume everything is ok Seek opportunities Leverage relationship Increase SKUs

Conclusions Corrosion is inevitable Ever customer will eventually have a problem How you respond will determine success Utilize Integrated Solutions approach Process People Product