Next Gen LMS @ CU-Boulder

This Gen Technology: Service: Blackboard (WebCT) CE8 Courses in SIS (until this spring) All standard tools plus anti-plagiarism powerlink Automatic provisioning incl. drops/adds Provisions to rollback course content in case of “oops” But “self archive”

This Gen (cont.) Support: Service Delivery – create courses and assign proper permissions for instructors and designers. DACs – Help faculty with tools, content, and making most effective use of technology (incl. LMS). Escalated Support – Last point of issue escalation.

This Gen (cont.) Operations: Funding: Application Manager DBA (Oracle) Adequate ~2 FTE plus DACs License, equip. maint., equip. R&R

Baby Step Spring 2009 – Allow non-SIS “Courses” Establish through Service Delivery Support through Escalated Support (cannot provide same level of assistance as DACs)

Other LMSes on Campus All for really good business reasons: Physics (Moodle) Leeds School of Business (Blackboard 8) Law School (TWEN – hosted) Others ?? No support from Central IT

LMS in the Campus IT Strategic Plan CU Boulder should develop a model for identifying, critically evaluating, and strategically supporting emerging web-based learning tools. This model should be adopted by faculty and support personnel as they consider technologies to employ in their teaching, research, and service work. A campus- wide committee should be formed to identify promising educational technologies, assessing their potential for adoption, and communicating their findings to the campus. Link

Bottom Line Goals Change the Technology: Change the Service: Flexible framework Suite of “plug in” tools Allow customizations & in-house written functionality. Change the Service: Customization Everybody in the fold (campus learning technology ecosystem?)

Result “Team” to establish functional needs and evaluate options. Significant additional funding for LMS: +3 FTE for support and development/customizations. Additional funding for infrastructure

The Vision Coming into Focus Campus LMS “infrastructure”: One centrally provided framework “Pluggable” tools; even to/from another framework Aggregated Course “portal” Data integration service – feed any framework (within reason – IMS?) Support, Support, Support: Incl. help assessing effectiveness

The Vision (cont.) LMS framework gets early consideration when contemplating new needs: Collaboration tools Surveys Simple workflow Etc. E.g. ARPAC (Side Story) Implication: LMS is an ERP - Manage it accordingly

Status Faculty team process completing – decision to RFP. ARPAC going live on hosted Bb9 (what have we done?!?) Testing concept of Business Service built on Enterprise Service (See Aside). Wish to pilot something in Fall ’09 Turn off WebCT CE6 Fall ‘10

Aside Enterprise Service Business Service Program Management (strategy) Escalated Support Application Management Development System Operations/Hosting Call in-take Service Delivery Database Operations Responsibility of business unit (must provide) Business unit can provide or contract with central IT

Hire, or use $$ to contract and host? Key Questions Hire, or use $$ to contract and host?