Process Capability (cont’d) COB 300C The Operations Dimension Busing - Fall 2001

Homework Solutions 21. A process that produces computer chips has a mean of .03 defective chips and a standard deviation of .003 chips. The allowable variation is from .02 to .04 defectives. A. Compute the capability ratio for the process. B. Is the process capable?

Problem 21 Yes, the process capability index indicates that the process will produce virtually 100 percent conforming output (the range of the process output permitted by specifications is larger than the actual range of the process).

Problem 21 (cont’d) Additional Question: What proportion of chips currently meet specifications?

Problem 22 Given the following list of machines, the standard deviation for each, and specifications for a job that may be processed on that machine, determine which machines are capable of performing the given jobs. Machine Standard Deviation (gr) Job Specification (+/- gr) 001 0.02 0.05 002 0.04 0.07 003 0.10 0.18 004 0.05 0.15 005 0.01 0.04

Problem 22 Given the following list of machines, the standard deviation for each, and specifications for a job that may be processed on that machine, determine which machines are capable of performing the given jobs. STD. JOB MACH DEV’N (in) SPEC. (+/- in.) Cp 001 0.02 0.05 .10/6*.02 = .833 002 0.04 0.07 .14/6*.04 = .583 003 0.10 0.18 .36/6*.10 = .600 004 0.05 0.15 .30/6*.05 = 1.000 005 0.01 0.04 .08/6*.01 = 1.333

Problem 23 Suppose your manager presents you with the following information that could be used for a job, and wants your recommendation on which one to choose. The specification width is 0.48 mm. In this instance, you can narrow the set of choices, but you probably wouldn’t make a recommendation without an additional piece of information. Explain. Cost per Standard Machine Unit ($) Deviation (mm) Cp A 20 0.079 1.01 B 12 0.080 1.00 C 11 0.084 0.95 D 10 0.081 0.99

Practice Problem I Customers of a pizza maker have specified that pizza crusts they order should be between 28 and 32 centimeters in diameter. Sample data indicates that the crusts actually have a mean diameter of 30 centimeters with standard deviation 1.1 centimeters. Can the company deliver pizza crusts to customer specifications? Of every 1000 crusts, how many crusts will fail to meet specifications?

Solution to Practice Problem I

Practice Problem II A customer has specified that they expect a process capability of 2.0 from a supplier’s process. If the process has specifications of 5.2 and 5.6, what is the maximum process variability that will allow the process to meet the customer’s expectations?

Solution to Practice Problem II A customer has specified that they expect a process capability of 2.0 from a supplier’s process. If the process has specifications of 5.2 and 5.6, what is the maximum process variability that will allow the process to meet the customer’s expectations?

Practice Problem II (cont’d) If sigma in fact equals 0.1, what is the process capability and what percentage of items supplied will meet specifications?

Practice Problem II (cont’d) If sigma in fact equals 0.1, what is the process capability and what percentage of items supplied will meet specifications? Cp = 0.4 / 6 (.1) = 0.66

EXAM 1 Topics Introductory Material Operations Strategy Product Design Process Design (cost, volume, profit) (breakeven analysis) Process Capability