Leadership & Management Discussion for Lesson 10: Foundations of Control

Lesson 10 Reading Objectives 1.The student will comprehend the concept of control. 2. The student will comprehend the two approaches to control. 3. The student will comprehend why control is important. 4. The student will comprehend the differences between the two types of control. 5. The student will comprehend the qualities of an effective control system.

Lesson 10 Discussion Objectives The student will comprehend the concept of control. 2.  The student will apply control to him/herself. 3.  The student will comprehend why control is important. 4.  The student will comprehend the qualities of an effective control system.

Concept of Control Process of monitoring activities to ensure they are being accomplished as planned and of correcting any significant deviations. Entails taking corrective action to fix a problem or correct a deviation in performance. Actual performance is compared to the performance against a standard and significant deviations are corrected.

Importance of Control Control monitors whether objectives are being accomplished as planned and delegated authority is being properly used. Serves as the final link in the functional chain of management Provides feedback on performance of subordinates to whom delegated authority has been granted

Types of Control

Qualities of an Effective Control System Reasonable criteria Strategic placement Emphasis on the exception Multiple criteria Corrective action Accuracy Timeliness Economy Flexibility Understandability

Concepts of Control in Personal Life Discuss how concepts of control may be used in personal life.

Next Class Personality and Reflection as a Leadership Tool Read: Leadership and Management, Chapter 11 Written Assignment 2 is due at the start of class on the day of Lesson 11

Summary Control ensures planned activities are accomplished and significant deviations are corrected Serves to monitor whether objectives are being accomplished and delegated authority is being properly used Effective control systems are accurate, timely, economical, flexible, understandable, use reasonable criteria, have strategic placement, emphasize the exception, use multiple criteria and suggest corrective action.