Management Information Systems & Decision Making Techniques Introduction Md. Abdullah Al Mahmud Assistant Professor in MIS Manarat International University

Management Information Systems & Decision Making Techniques Lecturer in Charge Md. Abdullah Al Mahmud Assistant Professor in MIS Department of Business Administration Manarat International University Contact details: emrul151@yahoo.com emahmud@manarat.ac.bd Cell: 01718150263

Introduction & Overview Introduction of the Class Course Introduction Few Words on Lecture Notes Introduction to Lecture Methodology

Introduce yourself Your name Academic background, courses studied Where you are from, where you have studied What grade you wish/hope/expect to achieve Your target/ Goal/ Objective. Something unusual/unique/special/humorous about yourself

The Course Code and Title: Management Information Systems & Decision Making Techniques – (MIS-531) Textbook: Management Information Systems-Managing the Digital Firm (12th edition) – K. C. Laudon & J. P. Laudon, 2012, Prentice Hall Decision Support & Business Intelligence Systems (8th edition) – Efraim Turban & Jay E. Aronson

Management A set of activities directed at an organization’s resources with the aim of achieving organizational goals in an efficient and effective manner.

Information system: A Set of interrelated components that Collect, process, store, and distribute information to support decision making, coordination, and control in an organization.

Three activities of information systems Input: Captures raw data from organization or external environment Processing: Converts raw data into meaningful form Output: Transfers processed information to people or activities that use it

Example: A manufacturing system accepts raw materials as input and produces finished goods as output. An information system is a system that accepts resources (data) as input and processes them into products (information) as output. A business organization is a system in which human and economic resources are transformed by various business processes into goods and services.

The Library as an Information System: A library makes an excellent information systems model. It serves as a very large information storage facility with text, audio, and video data archives. Look up the definitions for each term listed below and briefly explain a library’s equivalents. Input Processing Output

Components of an IS People Resources End users: the people who use the IS or the information from the IS IS specialists: the people who develop and operate IS Hardware Resources All physical devices used in information processing Machines, data media, peripherals Software Resources All information processing instructions including programs and procedures System software, application software and procedures

Components of an IS (cont.) Data Resources Facts about the business transactions Processed and organized information Databases of organized data Network Resources Communications media Network infrastructure: hardware and software The Internet, intranets and extranets

Management Information System Management Information System is a computer system that stores and distributes information on how to successfully manage an organization.

Decision Making Decision Making: a process of choosing among alternative courses of action for the purpose of attaining a goal or goals Managerial Decision Making is synonymous with the whole process of management (Simon, 1977)

Managerial Decision Making Management is a process by which organizational goals are achieved by using resources Inputs: resources Output: attainment of goals Measure of success: outputs / inputs Management  Decision Making Decision making: selecting the best solution from two or more alternatives

Decision Making Process For the moment assume that you are currently unemployed and that you would like a position that will lead to a satisfying career. Suppose that your job search has resulted the following offers :

Alternative Starting Salary Potential for advancement Job Location A $38,500 Average B $36,000 Excellent Good C D $37,000

Decision Making Process In the example, we found that the first step of decision making process is the problem identification. Our problem is to identify a job. After identification, we found a set of alternatives for job. So the second step is the determination of alternative solution. The next step is determining the criteria that will be used to evaluate the four alternatives. For selecting the job, we can use single criteria or multiple criteria.

Decision Making Process Single criterion decision problem-Salary Multi-criteria decision problems- Starting salary, potential for advancement, job location. The next step is to evaluate the alternative through rating. After evaluating the alternative, now you can choose an alternative. This is the last step of decision making process.

Decision Making Process So the 5 step of decision making process are as follows: Define the problem; Identify the alternatives; Determine the criteria; Evaluate the alternatives; Choose an alternative.

Problem Solving is the process of identifying a difference between the actual and desired state of affairs and then taking action to resolve the difference. Decision Making is apart of problem solving. That’s why decision making process is the part of problem solving process.

Problem Solving Process Define the problem; Identify the alternatives; Determine the criteria; Evaluate the alternatives; Choose an alternative; Implement the decision; Evaluate the result.

Take 2minutes with your partner to brainstorm on practical problem solving

An Alternative Classification of the Decision Making Process Define the problem Identify the alternatives Determine the criteria Evaluate the alternatives Choose an alternative Analyzing the Problem Structuring the problem

Course Objectives Understand the ways in which organizations use information technology for competitive advantage. Develop an understanding of the terminology associated with all aspects of information systems. Understand the conceptual foundations of decision making Understand the need for and the nature of models in decision making

Course Objectives Continued Become familiar with key concepts related to hardware, software, telecommunications, database systems, and systems development. Study the various types of electronic commerce applications in use today and likely to emerge in the coming years. Examine long-term trends in information technology that will impact organizations in the future.

Evaluation Procedures Grading & Marks Distribution Evaluation Procedures Class Attendance 5% Project/ Term Paper Class Test & Class Participation Class Discussion & Presentation Mid-Term 30% Final 50% Total 100%

Attendance Policy The students will get 10 marks at the first class of overall 24 classes. Each class contains 10/24=.4167 mark. As 50% attendances is the minimum requirement for the course that’s why each absent will reduce student’s marks by 10/12=.83. That means if any student absent 50% of the class will get 0 marks, and the student whose attendance is below 50% will get negative marks. Besides the deduction policy, there will be 2 bonus marks for the students who have above 90% attendance.

Project Paper The course contains a project work or report. The guidelines about the project paper will be provided to the Site address prior to the project paper submission.

Class Test & Class Participation There are two class tests in the course, contains 5 marks each. One class test will be held before the midterm examination and the other one will be on before the final examination. Beside these, the students who will participate in the class discussion will get bonus marks.

Class discussion & Presentation Students are expected to come prepared to contribute regularly in the class. For this two students have to discuss the prior class topic in each class. The discussion should like dialogue which generates ideas and concept in every class.

Exams There will be one mid-term and one final exam. The final exam will emphasize material covered after the mid-term. Absences from the final exam will be entertained only in cases of emergencies. The instructor must be notified before the exam if you will be unable to take it and will require documented proof. In such cases, a make-up exam will be rescheduled.

Few Words on Lecture Notes Students can download the lecture notes from the site http://emrulmahmud.weebly.com

Be mentally Prepared to climb the voyage

Any Questions?

For further Questions: emahmud@manarat.ac.bd

Thanks a lot for attending this session